Restaurant Supervisor

3 weeks ago

Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Restaurant Supervisor, you will bring energy, personality and a great work ethic to our Hotel Restaurant team, creating a relaxing environment for our guests and leaving them excited to repeat the experience. You will be responsible to the Restaurant Manager and will undertake management duties in their absence.

**Your responsibilities will include**:

- Overseeing the restaurant whilst on duty, deputising the Restaurant Manager in their absence.
- Drive excellence in the guest experience through continuous monitoring, and innovation, of service standards.
- Lead and motivate a team to achieve high levels of customer service.
- Facilitate effective communication with team members, to nurture motivation and a great team working environment.

**Our values - STARS**
- **Service** - Ensuring the smooth running of the restaurant delivering exceptional service to our guests
- **Teamwork** - With supervisory experience and a passion for hospitality you will be dedicated to promoting the highest levels of colleague engagement, collaboration, and team working
- **Attitude** - Someone who can lead by example as well as get actively involved in the day-to-day business operations
- **Respect** - Being kind and considerate to all guests and other members of the TLH team
- **Safe and Sustainable - **To ensure that safe working practices are being maintained during food service times

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and rate of pay**

This is a permanent full-time role of 42.5 hours over 5 days working split shifts (including Breakfast and Dinner shifts each day) and requiring weekend availability.

Hourly Rate: £11.69 per hour.

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Types**: Full-time, Permanent

Pay: £11.69 per hour

Expected hours: 42.5 per week

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

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