Call Centre Sales Advisor
3 weeks ago
**Responsibilities**:
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information about products and services.
- Keep records of customer interactions and transactions.
- Follow up with customers to ensure their satisfaction.
- Identify and escalate priority issues to the appropriate personnel.
- Develop and maintain a knowledge base of the evolving products and services.
REQUIRED SKILLS & EXPERIENCE
- Excellent customer service and listening skills **Clear written and verbal communication skills ** Strong problem solving and analytical skills **Attention to detail with high levels of accuracy**
We look forward to hearing from you
**Salary**: £24,553.00-£26,793.00 per year
**Benefits**:
- Company events
- Gym membership
- On-site parking
- Sick pay
- Unlimited paid holidays
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Nottingham: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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