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Enablement Practitioner

4 months ago

London, United Kingdom Salesforce Full time

**Job Category **:Administrative Support

**Job Details**:
The Field Excellence & Enablement Team is a high-performing team chartered with driving the business forward. This involves managing and owning global enablement programs at a local level. The team works on the most pressing issues for the business and has hands-on involvement in making the fast-paced business unit a success.

The Field Enablement and Excellence Teams shape and deliver world class live and virtual experiences globally from on-demand content to classroom and community based learning dedicated to enabling every seller, around the world to do the greatest work of their lives. We do this for skills, do my job, product and industry from onboarding onwards. Our team is responsible to maximize the impact of global initiatives and curriculum by embedding it in the field, leveraging SMEs, peer to peer learning and strong regional partnerships.

As a key member of the Field Enablement and Excellence Team, you'll support our Value Chain through Discover: sharing with stakeholders identified opportunities for enablement locally to maximize the impact of global initiatives and curriculum by embedding it in the field, leveraging SMEs, peer to peer learning and strong regional partnerships.

**Main Responsibilities**:

- Work closely with Enablement Business Partners to **understand needs of the business and serve as an expert on catalog of content**:

- Be a **power-user **in all internally-used products and tools
- **Lead operations **of in-region programs:

- Manage registration, learner tracking, learner invites, Slack channels
- Manage survey analyses and CSAT tracking
- Data and reporting
- **Source data and provide analysis **on trends and insights that support quarterly enablement planning process
- **Build and maintain relationships **with stakeholders inside and outside of Global Enablement to ensure strong cross-functional collaboration

**Target Skills/Experience**:

- Strong interest in facilitating and leading in-person enablement sessions and/or 1-2 years experience.
- Ability to use multiple communication channels in an impactful manner to convey key messages to stakeholders across the organization.
- Become catalog expert with ability to identify and propose solutions to regional teams and achieve desired outcomes
- Ability to quickly build trusted relationships and work effectively with cross-functional colleagues
- Self-motivated, accountable, detail-oriented and resourceful
- Utilize internal tools to track, report and analyze performance of programs
- Change oriented. Works effectively in the face of ambiguity, shifting priorities, and rapid change.
- Ability to oversee a variety of projects/programs and supporting tools simultaneously
- Bias for action with a strong sense of team and inclusivity
- Excited to join a team and build a career at Salesforce

**Accommodations**:
**Posting Statement**:
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce, Inc. and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce, Inc. and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce, Inc. and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce, Inc. or Salesforce.org.

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