Receptionist Full Time
2 weeks ago
We are currently recruiting a Full Time Receptionist to join our team
We are looking for a confident, bubbly person who likes to ensure that our guests get the best welcome and know that the Receptionist is always there to support them during their visit/stay.
- To deliver and friendly and efficient customer experience.
- Check-in/out of hotel guests and processing payments.
- To create a warm and welcoming atmosphere for all guests, with the key aim of retaining and attracting new customers.
- Keep up-to date with current promotions and hotel pricing.
- Provide information to guests on request whilst maximizing revenues from up selling.
- Administer all reservations, cancellations and no shows in line with company policy.
- Deal with all enquiries in a professional and courteous manner, in person and via the telephone and internet.
- GDPR compliance.
- Assist in keeping the hotel reception clean and tidy.
- Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct regular security checks throughout the day and report any security issues.
- To undertake other duties consistent with the job role from time to time as may be required by management.
- Understanding of the PMS system Rezlynx is a benefit
Shift patterns start from 7am ending at 11pm consisting of 8 hours work.
This includes weekends and public holidays.
**Job Types**: Full-time, Permanent
**Salary**: From £9.50 per hour
**Job Types**: Full-time, Permanent
**Salary**: £9.50 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
- Sick pay
Schedule:
- 8 hour shift
-
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