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Young Carers Project Worker

4 months ago

StokeonTrent, United Kingdom North Staffs Carers Association Full time

Work closely with the Young Carers Assessment Team to develop a seamless support service for Young Carers within Stoke-on-Trent

Respond to and follow up Young Carer Referrals, completion of Young Carers Support Plans and regular reviews. Meetings may take place within the home or other suitable settings.

Provide practical age related information and advice to Young Carers.

Have a flexible approach in assessing the emotional and social needs of the Young Carer including what interventions can be put in place

Signpost Young Carers to group support offered by our partner organisations.

Work closely with our partner organisations to develop a series of Safe Social Opportunities for Young Carers allowing children to be children, have fun, form friendships and gain peer to peer support.

Maintain telephone contact with Young Carers registered with North Staffs Carers.

Encourage and develop Young Carers improve their confidence.

Develop and facilitate training sessions to raise Carer Awareness for educational professionals and Young Carers

Develop and facilitate workshops to improve resilience, develop coping strategies, self-esteem, confidence and personal aspirations.

Utilising volunteers to support the Project in areas such as Administration and group support.

Refer Young Carers, to other agencies who can provide them with further services/information where appropriate.

To ensure, as far as possible, the safety and wellbeing of Young Carers when they are in the care of NSCA.

Ensure that Young Carers are fully included in the development and monitoring of the service.

Be an ambassador for NSC and the All Age Carers Service and market the service; including the distribution of marketing materials and engagement at local meetings and events.

Build and develop strong working relationships with partner organisations, community services and practitioners.

Maintaining records of enquiries and contacts with Carers, Service Providers and Community organisations.

Responsibility for monitoring and evaluation of case load.

Completing clear and accurate case notes, ensuring that these are completed and are input onto charity log in accordance with GDPR and in a timely manner.

Ensure performance meets KPI’s

Complete quarterly/annual reports including statistics about the service

Work as part of the staff team to enable efficient work practices by working within the policies and practices of North Staffs Carers.

Maintaining standards of customer service in particular regarding the opening of offices, creating a welcoming and responsive environment for Carers.

Keeping up to date with important legislation and related issues by attending the appropriate training and by essential ready e.g. Care Act.

Improve your knowledge of local support services which may be able to help Carers within their caring role.

Undertake mandatory training or additional training as required for the post.

Keeping up to date with general administration associated with the service.

Attend meetings, present information related to the service.

Participate in quality assurance and evaluation, including report writing, keeping statistics and attending meetings to report and monitor project progress.

Carry out other duties as requested by the Senior Officer, and to support the team effort.

Abide by all the policies and procedures of NSC.

Other duties coincidental to the position and reasonably asked of you in line with climate, contract and Association progression.

**Knowledge**

Understanding of the issues facing Young Carers

Good Standard of numeracy, literacy and Computer Skills

Knowledge of current legislation affecting Young People and Young Carers

Hold a recognised First Aid Qualification

Knowledge of the Voluntary Sector, Health and Social Services

An awareness of Equal Opportunities within this context, thus ensuring there is no discrimination on any grounds

**Skills and Abilities**

Have the ability to deal with difficult situations in a professional manner

Able to communicate at all levels and effectively and sensitively with Young People

The capability to liaise professionally with Young Carers, their families, schools, colleges and other agencies

Excellent listening skills

Good organisational skills

Ability to write reports and take notes at meetings

Ability to disseminate and collate information

**Experience**

A commitment to safeguarding children and young people

Experience of developing services to meet the needs of the user

Experience of working with Young People individually and in group settings

Experience of offering Emotional Support to Children and Young People

Experience of working with Children and Young People under 18.

Experience of working with Young Carers

Experience of working with Volunteers

Personal Attributes and other requirements

Willingness to take part in training

Be prepared to carry out other duties which may be allocated from time to time

A commitment to confidenti