See more Collapse

Claims Handler

1 month ago

Bradford, United Kingdom National Breakdown Full time

Role Availability:
1 part time weekend position available

1 full time shift work available, up to 12 hours based on a shift pattern that may faull between Monday-Sunday.

About National Breakdown

We are an innovative presence in the breakdown recovery market, providing flexible policies for HGV’s, commercial fleets and domestic vehicles. From our 24/7 emergency call centre, we pride ourselves on our customer service and will go out of our way to arrange the best outcome for our clients. Working with our partners and brokers, we are able to provide specialised breakdown cover to suit the needs of the client.

We take on work from companies of all sizes, including vehicle manufacturers, car garages, intermediaries and more, with services including Out of Hours (OOH) and First Notice of Loss (FNOL). We professionally manage the administration work, including claims handling, incident management, and recovery 24-hours a day, 365 days a year.

We are actively looking for new employees to effectively manage claims and customer queries in line with company and industry standards and regulatory requirements.
- Record and correctly validate all incidents received within the parameters of the prescribed limits of the relevant scheme / product
- Pro-actively manage all incidents through to settlement - checking ongoing incidents continuously
- Provide appropriate and accurate reserving on all claims at all times
- Provide detailed notes on all actions taken on each claim
- Liaise effectively and develop a positive value based relationship with all suppliers to provide the best solutions / outcome for the customer
- Always provide professional communication with internal and external customers
- Effectively manage any customer complaints or queries
- Adhere to company service level agreements at all times
- Strive to create an ethos of customer centricity and to treat customers fairly
- Liaise with a customer to keep them informed on the progress of the claim
- Work as part of a team, seeking out opportunities to drive the company forward
- Assisting your colleagues in their role where possible as instructed by your team manager
- Complete technical and regulatory training as directed by your team manager
- Adhere to all industry based compliance and regulatory requirements
- Achieve own and assist with the teams objectives and KPI’s as advised by your team manager
- Complete daily, weekly or ad hoc tasks as allocated
- Work shift rotation in accordance with monthly shift pattern and show a willingness to cover colleagues when requested to by your team manager

Knowledge and Experience
- 5 GSCE’s including Maths & English (Grade c / 4 or above) or equivalent qualifications
- Excellent verbal and numerical skills
- Have good computer literacy and keyboard skills
- Objective approach to problem solving
- Clear, professional and accurate communication skills
- Demonstrate empathy and understanding of customers’ responses to all decisions made throughout a claim
- Ability to be able to work under pressure
- Logical and organised
- Excellent decision making skills
- Commitment to self development
- Demonstrate own business acumen and areas you have developed yourself. Seeking out opportunities to further develop your experience and knowledge
- Ability to work part of a team, willingness to take on new roles and responsibilities
- Demonstrate confidence, enthusiasm, flexibility, resourcefulness and initiative
- Fluency in European languages, such as French, German, Italian or Spanish would be beneficial but not essential

Reward and Benefits
- 28 days’ holiday or equivalent hours due to working shift rotations (inclusive of recognised bank holidays)
- Work place pension scheme

**Job Types**: Full-time, Part-time, Permanent

Pay: £10.50-£13.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person

Reference ID: April 24

We have other current jobs related to this field that you can find below

  • Claims Handler

    6 days ago

    Bradford, United Kingdom CLD Recruitment (Leeds) LTD Full time

    Claims Handler Bradford Up to £27,000 Are you a Claims Handler looking for a new exciting opportunity? We have an amazing opportunity available working for an ambitious Law Firm in Bradford. They are looking to recruit a pre-litigation claims handler to join a busy team defending EL/PL claims. Ideal opportunity for a law graduate with an interest in...

  • Claims Handler

    4 weeks ago

    Bradford, United Kingdom CLD Recruitment Full time

    Bradford Up to £27,000 Are you a Claims Handler looking for a new exciting opportunity? We have an amazing opportunity available working for an ambitious Law Firm in Bradford. They are looking to recruit a pre-litigation claims handler to join a busy team defending EL/PL claims. Ideal opportunity for a law graduate with an interest in Personal Injury or...

  • Claims Handler

    2 weeks ago

    Bradford, Bradford, United Kingdom CLD Recruitment (Leeds) LTD Full time

    Claims HandlerBradfordUp to £27,000Are you a Claims Handler looking for a new exciting opportunity?We have an amazing opportunity available working for an ambitious Law Firm in Bradford. They are looking to recruit a pre-litigation claims handler to join a busy team defending EL/PL claims.Ideal opportunity for a law graduate with an interest in Personal...

  • Claims Handler

    3 weeks ago

    Bradford, United Kingdom Connectment Full time

    **Job Title: EL/PL Claims Handler - Personal Injury** **Reporting To: Supervisor** **Department: Defendant Personal Injury** **Job Summary**: We are a modern, dynamic law firm committed to providing a diverse range of commercial services to clients ranging from individual entrepreneurs and small family businesses to some of the UK's most successful...

  • PI Claims Handler

    1 month ago

    Bradford, Bradford, United Kingdom Michael Page Legal Full time

    This role requires a meticulous and dedicated PI Claims Handler to manage and process personal injury claims on behalf of business in the water industry. The successful candidate will be engaged for 6 months to support the legal team and ensure all claims are handled efficiently and effectively.Client DetailsOur client is a massive player in the Energy &...

  • Group Claims Handler

    3 days ago

    Bradford, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Claims Handler - Bradford Competitive Salary up to £40,000 | Hybrid WorkingA leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're looking for...

  • Group Claims Handler

    20 hours ago

    Bradford, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Claims Handler - Bradford Competitive Salary up to £40,000 | Hybrid WorkingA leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're looking for...

  • Group Claims Handler

    2 days ago

    Bradford, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Claims Handler - Bradford Competitive Salary up to £40,000 | Hybrid WorkingA leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're looking for...

  • Claims Handler

    1 month ago

    Bradford, United Kingdom Nixon Allen Limited Full time

    Independent insurance broker based in Bradford is looking to recruit an experienced career focussed cross class Claims Handler due to company growth. The role will involve picking up a variety of commercial claims including Property, EL/PL, Fleet, PI, D&O and Cyber. Working on behalf a range of businesses ranging from local SME's to major corporate entities...

  • Group Claims Handler

    2 days ago

    Bradford, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Claims Handler - Bradford Competitive Salary up to £40,000 | Hybrid Working A leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're...

  • Group Claims Handler

    2 days ago

    Bradford, United Kingdom Get-Recruited (UK) Ltd Full time

    Senior Claims Handler - BradfordCompetitive Salary up to £40,000 | Hybrid WorkingA leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're looking for...

  • Personal Injury Claims Handler

    4 weeks ago

    Bradford, United Kingdom Elevation Recruitment Full time

    **Job Title: Personal Injury Claims Handler** **Location: Bradford / Work from home** **Work type: Temporary 6 months** **Hours: Monday - Friday 37 hours per week (flex start / finish times)** **Salary: £30,000 - £35,000** Elevation Recruitment Group, Business Support division are currently working with a large and well-known organisation to recruit...

  • Group Claims Handler

    2 days ago

    Bradford, United Kingdom Get Recruited (UK) Ltd Full time

    Senior Claims Handler - BradfordCompetitive Salary up to £40,000 | Hybrid Working A leading insurance firm in Bradford is seeking an experienced Senior Claims Handler to join their dynamic team. This role offers an attractive salary, flexible working arrangements, and the opportunity to manage a diverse portfolio of claims. About the Role: We're looking for...

  • Personal Injury Claims Handler

    4 weeks ago

    Bradford, United Kingdom Elevation Recruitment Group Full time

    **Job Title: Personal Injury Claims Handler** **Location: Bradford / Work from home** **Work type: Temporary 6 months** **Hours: Monday - Friday 37 hours per week (flex start / finish times)** **Salary: £30,000 - £35,000** Elevation Recruitment Group, Business Support division are currently working with a large and well-known organisation to recruit...

  • Insurance Claims Handler

    4 weeks ago

    Bradford, United Kingdom Yorkshire Water Full time

    **Salary & Benefits(5a)**: £27,720 - £34,427 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days annual leave, bank holidays plus a wellness day and development opportunities in line with the Claims Handler progression plan. We also offer...

  • Senior Claims Handler

    2 weeks ago

    Bradford, Bradford, United Kingdom Eames Consulting Full time

    Are you a seasoned Insurance professional looking for a opportunity to develop your skills and expertise? Eames Consulting are working in partnership with a Global insurer who are seeking a Senior Claims Handler to join the Complex claims team.Key Responsibilities: Handling own personal caseload of claims covering varied classes of business focusing on...

  • Claims Handler

    2 weeks ago

    Bradford, United Kingdom Brook Street Full time

    Do you have a proven background within Customer Service (ideally Motor Insurance)? If so, my Bradford-based client is looking for a Claims Handler to join their established team. You would be required to to effectively manage claims and customer queries in line with company and industry standards and regulatory requirements. This role will also include the...

  • Commercial Claims Handler

    3 weeks ago

    Bradford, United Kingdom Bell & Co Professional Recruitment Ltd Full time

    A fantastic opportunity to join one of the longest standing and most respected insurance brokers in the region as they look to add a Claims Handler to their established team due to continual growth across the Group. The role will sit within the central claims team based at the Head Office in West Yorkshire, however it will provide support to regional offices...

  • Property Claims Handler

    4 weeks ago

    Bradford, United Kingdom Integra Insurance Solutions Ltd Full time

    Integra Insurance Solutions Ltd are an MGA based in Bradford, offering homeowner insurance products, specialist insurance schemes cover, as well as church and commercial insurance. - Central Bradford location with opportunity for hybrid flexible working - Monday to Friday - Full-time 35 hours per week - A competitive salary commensurate with skills and...

  • Personal Injury Claims Handler

    6 days ago

    Bradford, United Kingdom Ceres Recruitment Full time

    This is a fantastic opportunity to join a highly regarded law firm based in Bradford. My client is currently seeking an experienced Claims Handler to join their busy team. This is a busy and varied role where you will be responsible for managing a range of defendant personal injury cases specifically within Employers Liability and Public Liability. The...