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On-time Performance Leader

4 weeks ago

London, United Kingdom DB Arriva Full time

**On-Time Performance Leader**

**Southwark, London - Hybrid**

**Arriva Rail London**

Arriva Rail London is part of the Arriva group. Arriva is a leading provider of passenger transport in Europe, employing around 40,000 people and delivering around 1.2 billion passenger journeys across 13 European countries. It is part of Deutsche Bahn (DB), one of the world’s leading passenger and logistics companies.

We have started working on an excellent new opportunity for someone to work directly with the Head of Performance Delivery, if you are a proven leader who has experience working on the railway with a proven track record of performance improvement then this is the role for you

You will have the chance to drive performance improvement activities across the Arriva Rail London network working closely with Network Rail A fantastic opportunity for someone looking for their next step.

Leading teams working across the network, driving performance delivery at Line of Route level in line with Line of Route targets, abiding by the ARL & NR performance governance structure.

Drive the development and embedding of a robust and credible company performance plan at Line of Route level, with effective engagement of other functions through relevant forums.
- Be a visible member of the Performance Team, networking across the network integrating with ARL's Customer Experience and Operations teams.

Taking a leading role in identifying innovation and best practice when it comes to Performance, identifying opportunities for performance investments making the most of the available funds.

Supporting the Head of Performance Support & Relationships as well as the Head of Performance Delivery in support of Performance activities, deputising when necessary.

Provide direction to the Route Performance Manager, providing leadership by example.

Chair Line of Route meetings, owning the Line of Route improvement plans, risk mitigation as well as incident learning.

Proven track record of leading performance improvement in a multi-stakeholder environment.

Strong experience of delivering through partnerships and track record of developing strong relationships within a multi-discipline environment.

Understanding of appropriate Arriva Rail London and Network Rail routes or experience in a similar environment is desirable.

People management is essential for this role, as well as experience effectively working under pressure.

Strong operational railway knowledge.

**Our benefits include**:

- Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annun
- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village - web based discounts on various products/services on the high street
- At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success.._

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