Customer Success Executive

6 months ago

Kidderminster, United Kingdom Eploy Full time

**About The Role**: We live and breathe recruitment software - after all, Eploy was born & developed in our HQ in Kidderminster. With this in mind, we need a Customer Success Team to have the same passion and enthusiasm for all things recruitment & technology that we do. Not only will you be supporting all of our clients on how to use Eploy, you will also be providing training, consulting on best practice and helping us to drive our product forward.

This office based role will certainly keep you on your toes and give you the opportunity to grow within the business. Our successful Success Team is the pathway into Implementation, Account Management & Sales, so you will be able to develop as we do.

Each day, you will work closely with our Product Experts & the Head of Customer Success, learning hands-on at the cutting edge of recruitment technology.

**About You**:
We’ve already got a stellar team of dedicated people each with unique personalities - we’re not looking for robots (unless they are Autobots that would be cool). We’re looking for people who are cheerful and charming who can communicate clearly and concisely but are also creative problem solvers - because each of our customers and every issue is unique, so it’ll be up to you to help figure out what needs to be done to make them happy.

To achieve this, you’ll be fully backed up by a team of genius techies and implementation experts. You’ll always be learning and opening doors to new opportunities to develop your career potentially into Product Experts; Training and Implementation; Project Management; Sales, Account Management or Marketing.
- Cheerful and charming phone manner
- Clear and concise writing skills
- Creative approach to problem-solving
- Knowledge of Microsoft Office (mainly Word, Excel and Outlook)
- Comfortable with technology - we are a software house after all

It would be great if you had
- Helpdesk / 1st line support experience.
- Any recruitment or HR experience would really help you stand out but is not essential as full training on our products and services will be provided.
- Any experience using similar software, such as CRM, ATS, HR or Sales software.

Benefits:

- Hone your skills working with the best Success team in the industry
- A chance to make the role your own and really help make a difference
- A lively, friendly and fun working environment
- A fridge that seems to magically materialise KitKats
- Espresso machine, with a constant stock of fine coffee and if that’s not your thing then
...more flavoured teas than you could possibly imagine (or drink).

**A Little Bit About Us**:
Eploy is a vibrant and fun place to work, and our team is expanding rapidly due to phenomenal growth because our product is excellent, and our customer service is second-to-none. Our target market is corporate in-house recruitment teams, RPO providers and recruitment firms. Everything we do is driven by our customers, who include leading brands and major recruitment firms.

We’re established in our market, self-funded and profitable - we’re not a ‘wing and a prayer’ start-up nor are we a stuffy, dark-suited corporate behemoth. We enjoy what we do, we’re creative and highly motivated, and because we also know recruitment (it’s what our software ‘does’) it’s quality and ‘fit’ with our business and people that’s most important to us.

At Eploy, we are determined to build a space where every employee is free to be themselves and succeed on merit. To achieve this, we are committed to providing equality of opportunity in all areas of our business, whether in recruitment and selection, promotion or training and development.

So, whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, at Eploy you’ll be free to be you, to be heard and to shine.

  • Customer Success Executive

    5 months ago

    Kidderminster, United Kingdom Eco2Solar Full time

    Job Advert **About the Role** We are looking for a dedicated **Customer Success Executive** to join the Projects team at Eco2 Solar. In this key role, you will oversee projects from the sales phase through to delivery, ensuring a seamless process for our solar PV installations. You will coordinate with various departments to guarantee smooth deliveries and...

  • Internal Sales Executive

    4 weeks ago

    Kidderminster, United Kingdom CV-Library Full time

    GMP Recruitment are proud to be partnered with a vastly successful market leading manufacturing and construction related, fabrication company. We are supporting their recruitment for an Internal Sales Executive to join their every growing team on a full time, permanent contract, located in Kidderminster, to be the first point of internal contact for all...

  • Internal Sales Executive

    5 days ago

    Kidderminster, United Kingdom GMP Recruitment Ltd Full time

    GMP Recruitment are proud to be partnered with a vastly successful market leading manufacturing and construction related, fabrication company. We are supporting their recruitment for an Internal Sales Executive to join their every growing team on a full time, permanent contract, located in Kidderminster, to be the first point of internal contact for all...

  • Internal Sales Executive

    4 weeks ago

    Kidderminster, United Kingdom Hewett Recruitment Full time

    The Role Internal Sales Executive A brilliant opportunity for an Internal Sales Executive to join a successful business going through a phase of growth and expansion. You will be the first point of contact for customer queries and focus on building long term relationships. Due to the sometimes complex nature of each sale and process, you will often require...

  • Internal Sales Executive

    4 months ago

    Kidderminster, United Kingdom Hewett Recruitment Full time

    The RoleInternal Sales ExecutiveA brilliant opportunity for an Internal Sales Executive to join a successful business going through a phase of growth and expansion. You will be the first point of contact for customer queries and focus on building long term relationships. Due to the sometimes complex nature of each sale and process, you will often require...

  • Sales Executive

    2 months ago

    Kidderminster, United Kingdom CV-Library Full time

    Our client, based in Kidderminster, is seeking a Sales Executive to join their team. As a Sales Executive, you'll contribute significantly to the company’s vision, playing a vital part in propelling the business forward. This is a full time; permanent position and the right candidate must be free to work weekends. Basic salary of £22,308 per...

  • Sales Executive

    6 days ago

    Kidderminster, United Kingdom CV-Library Full time

    Sales Executive Kidderminster £27,000- £30,000 plus bonus The Role: Are you looking for a new challenge in a dynamic, fast-growing company? Our client are seeking a motivated and ambitious Sales Executive to join the team. This role is ideal for someone passionate about sales and customer service, looking to develop their skills and...

  • Credit Controller

    1 month ago

    Kidderminster, Worcestershire, United Kingdom CY Executive Resourcing Full time

    As a key member of our team at CY Executive Resourcing, you will be responsible for maintaining accurate and up-to-date sales ledgers for our clients. Your duties will include:Cash receipts and allocations against customer accounts.Maintaining customer details and addresses for all companies.Credit checks and assessments.Monthly statements and debtor...

  • Executive Assistant

    6 months ago

    Kidderminster, United Kingdom Eploy Full time

    **About The Role**: Eploy are looking for an experienced Executive Assistant to join our team. Based out of our Head Office in Kidderminster, you will be joining a forward thinking, award winning Recruitment software-as-a-service business. **Main objectives of the role** - Coordinate complex scheduling and calendar management, as well as content and flow of...

  • Executive Assistant

    6 months ago

    Kidderminster, United Kingdom Eploy Full time

    **About The Role**: Eploy are looking for an experienced Executive Assistant to join our team. Based out of our Head Office in Kidderminster, you will be joining a forward thinking, award winning Recruitment software-as-a-service business. **Main objectives of the role** - Coordinate complex scheduling and calendar management, as well as content and flow of...

  • Financial Ledger Specialist

    4 weeks ago

    Kidderminster, Worcestershire, United Kingdom CY Executive Resourcing Full time

    Credit Control and Sales Ledger Clerk RoleWe are seeking a highly organized and detail-oriented Credit Control and Sales Ledger Clerk to join our team at CY Executive Resourcing. As a key member of our finance team, you will be responsible for maintaining accurate and up-to-date sales ledgers, ensuring timely and efficient credit control processes, and...

  • Revenue Development Executive

    1 month ago

    Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Kidderminster is seeking a Revenue Development Executive to drive revenue growth by identifying new business opportunities and fostering relationships with key clients. You'll work closely with our sales team to deliver tailored solutions and meet sales targets.Responsibilities:Identify new business opportunities and develop client...

  • Data-Driven Customer Experience Manager

    7 hours ago

    Kidderminster, Worcestershire, United Kingdom Community Housing Full time

    Job SummaryWe are seeking a Data-Driven Customer Experience Manager to lead our efforts in understanding and addressing the needs of our customers. This role requires strong analytical skills, a passion for data-driven decision making, and excellent communication skills.About the RoleThe successful candidate will have a strong background in data analysis and...

  • Account Acquisition Executive

    4 weeks ago

    Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking an Account Acquisition Executive to join our team at beBee Professionals in Kidderminster. As a key member of our sales team, you will be responsible for identifying new business opportunities and fostering relationships with key clients.Key Responsibilities:Develop and implement sales strategies to drive revenue growth.Create and present...

  • Business Development Executive

    1 month ago

    Kidderminster, Worcestershire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a Business Development Executive to join our team at beBee Professionals in Kidderminster. The ideal candidate will have a proven track record of driving business growth and client satisfaction through effective sales strategies and relationship management.Key Responsibilities:Develop and implement sales strategies to drive business...

  • Sales Executive

    2 weeks ago

    Kidderminster, United Kingdom CV-Library Full time

    Are you looking for a new challenge? Are you looking for a progressive role with a dynamic employer with an aggressive growth strategy? Our client offers an exciting opportunity for you to grow and develop your existing skills while delivering outstanding results. Join their team and be rewarded accordingly! This fantastic organisation is a leader in the...

  • Sales Executive

    5 days ago

    Kidderminster, United Kingdom Adecco Full time

    Are you looking for a new challenge? Are you looking for a progressive role with a dynamic employer with an aggressive growth strategy? Our client offers an exciting opportunity for you to grow and develop your existing skills while delivering outstanding results. Join their team and be rewarded accordingly!This fantastic organisation is a leader in the...

  • Sales Executive

    2 days ago

    Kidderminster, Worcestershire, United Kingdom Glen Callum Associates Full time

    About the Role:Glen Callum Associates is expanding its operations and seeking an experienced Inside Sales Executive to join its team. This office-based role involves driving new business development and managing existing accounts primarily via telephone. The successful candidate will have a strong track record of sales success in a B2B environment and a...

  • Business Development Executive

    2 months ago

    Kidderminster, United Kingdom CV-Library Full time

    Our client is a dynamic, growth-oriented company specializing in the design, manufacturing, and supply of high-quality glass reinforced plastic (GRP) materials. With a strong focus on innovation and customer satisfaction, we are seeking a results-driven Business Development Executive to join their team. Responsibilities: Actively prospect and acquire new...

  • Insight-Driven Customer Strategist

    5 hours ago

    Kidderminster, Worcestershire, United Kingdom Community Housing Full time

    Job DescriptionWe are seeking an Insight-Driven Customer Strategist to join our team at Community Housing. In this role, you will play a key part in shaping the future of customer experience by analyzing customer feedback and data to identify patterns and opportunities for change.About the PositionThe salary for this position is up to £40,012 per annum. You...