Facilities Management Assistant

2 months ago

London, United Kingdom UPP Ltd Full time

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

Here at UPP we currently have an exciting opportunity for a Facilities Management Assistant to join our Cartwright Gardens (Euston/Kings Cross) Team.
- This is a permanent full-time position working 38.5 hours per week on a rolling rota basis, 4 days in - 4 days off. The salary is £26,767 per annum._

The Facilities Management Assistant will be responsible for operating the Front of house, and a computerised system that controls real-time helpdesk monitoring for reactive and planned maintenance work.

Role responsibilities include:

- Provide an excellent and comprehensive reception service to the residence and to the offices; keep records of all visitors, contractors and issue keys when required
- Assist the relevant manager(s) in the coordination of all on-site activities and day-to-day administration plus complete all regular reporting
- Carry out regular walks of the residence and grounds, monitoring and reporting any security/safety issues to the relevant manager
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement
- Manage and monitor out-of-hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
- Liaise, as necessary, with other UPP staff, university clients, sub-contractors, residents and conference delegates
- Minor maintenance jobs after full training are provided and other reasonable requests.

We genuinely care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference for students living away from home in our accommodation.

We are looking for you to have experience in a similar role and environment with excellent communication and organisation skills, along with an attention to detail and the passion to work as a team to do an excellent job.

You will also be flexible to work (with notice) additional hours when the need arises, especially during the main student arrival and departure weekends.

What we offer:
In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.

We also give two paid volunteering days each year to support a charity of your choice.

Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity.

Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported.

Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award.

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