Bowel Cancer Screening Administrator and Helpline
2 weeks ago
Band 3
**Main area**
- Clinical Support
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 164-5303175**Site**
- Queens Medical Centre
- **Town**
- Nottingham
- **Salary**
- £22,816 - £24,336 per annum
- **Salary period**
- Yearly
- **Closing**
- 07/06/2023 23:59Job overview
Due to service expansion, we are looking to recruit, enthusiastic and highly motivated individuals to join our fantastic team.
As a Screening Administrator and Helpline Operative, (SAHO), you will be working as part of a large team for the Bowel Cancer Screening Programme (BCSP) based at QMC. The BCSP is a National Programme which currently invites people aged 56 - 74 year olds to take part in screening. Our Hub invites over 1 million people each year across the East Midlands and East of England to take part. We are currently widening the screening age to invite ALL those aged 50 - 54 by 2025, and we also provide a similar service to GPs across the East Midlands Area.
This is an exciting role with a lot of variety You will be working across three different areas, all within our one department at QMC, where you will have the chance to develop skills that may be new to you. Your work in the Programme helps detect bowel problems and early cancers, because of this, we’re significantly increasing the detection rates in our area. The work you do saves lives. In fact, people often get back in touch to thank us for the work we do.
If you’re passionate about working as part of team that strives to make a difference nationally, we want to hear from you.
Main duties of the job
In addition to the below summary please familiarize yourself with full Job Description and Person Specification documents attached to this advert.
You will have the opportunity to work across 3 areas throughout the week, these include:
Administration - duties including booking clinic appointments, sending out letters and test kits.
Helpline - speaking with the public on a national freephone helpline, giving advice and reassurance to questions and queries regarding the Programme.
Laboratory - adhering to good laboratory practices, dealing with sample reception, logging and checking of samples returned to the Hub.
Being able to confidently speak to members of the public and liaising with Screening Centres regarding clinic appointments is a requirement. Our staff must also be able to demonstrate empathy, compassion and deal with potentially distressing calls.
We hold full UKAS Accreditation and staff are required to adhere to strict policies and procedures.
We warmly welcome visits to our department so we can show you what a difference we make
Working for our organisation
The BCSP is an exciting programme aimed at reducing deaths associated with Bowel Cancer by detecting cancer early at a treatable stage. The Programme in the Eastern region has been running for 15 years and is still expanding and developing. The Eastern Hub is hosted by NUH NHS Trust, which places safety and experience as high priorities, contributing to the improvement in the quality of care provided.
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.
Our Team works well together, and we expect everyone to support each other and ensure everyone feels welcome. We strongly encourage new suggestions for improved ways of working and promote a positive working environment.
Full training is provided for all areas (including Trust Mandatory Training) and is very structured and thorough. This includes the use of our dedicated screening IT (BCSS) system.
Annual Leave starts at 27 days a year plus bank holidays and there are additional benefits that come with working for the NHS.
Detailed job description and main responsibilities
Telephone calls from participants, relatives, members of the
public and other professional organisations
Use of the Bowel Cancer Screening Software
Administrative and clerical activities
Performs data input and sample reception duties
Assembly of test kits to be distributed to the clients of the programme
Person specification
qualifications
Essential criteria
- GCSE English C or above
- GCSE Maths C or above
Desirable criteria
- NVQ Level 3 in Business and Administration/ AS or A Levels or equivalent experie
experience
Essential criteria
- Competent at general administration tasks i.e. Photocopying, faxing, filing
- Experience in being able to work well in a team and as an individual.
Desirable criteria
- Experience of working in NHS & using NHS database systems
- Previous experience of laboratory work
- Experience in a customer-facing role.
- Understanding of the need for general cancer screening in the community
Values and Behaviours
Essential criteria
- Must be able to demonstrate behaviours consistent with the Trust’s “We are here for you” behavioural standards
organisational skills
Essential criter
-
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Clinical Support **Grade** - Band 3 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5497575 **Site** - Queens Medical Centre **Town** - Nottingham **Salary** - £22,816 - £24,336 per annum **Salary period** - Yearly **Closing** - 24/08/2023 23:59 Job overview Due to service expansion,...
-
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Clinical Support - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5176733**Site** - Queens Medical Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 per annum - **Salary period** - Yearly - **Closing** - 25/04/2023 23:59Job overview Due to service...
-
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 3 **Main area** - Clinical Support - **Grade** - Band 3 - **Contract** - Permanent - **Hours** - Full time - Part time 37.5 hours per week (8-4 and 9-5) - **Job ref** - 164-4810475**Site** - Queens Medical Centre - **Town** - Nottingham - **Salary** - £21,730 - £23,177 £21,730 - £23,177 - **Salary period** - Yearly - **Closing** - 02/01/2023...
-
Workforce Operations Officer
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThe Bowel Cancer Screening Eastern Hub currently invites 56-74 year olds registered with a GP to be screened, via a faecal occult blood test, for bowel cancer. The hub provides analytical and Freephone helpline services, and liaises with 14 screening centres in their provision of colonoscopy investigation for all participants with positive screening...
-
Workforce Operations Officer
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 5 **Main area** - Pathology - Bowel Cancer Screening Programme **Grade** - Band 5 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week **Job ref** - 164-5741954 **Site** - QMC Campus, Nottingham University Hospitals NHS Trust **Town** - Nottingham **Salary** - £28,407 - £34,581 per annum **Salary period** -...
-
Specialist Bowel Cancer Screening Practitioner
18 hours ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn exciting opportunity has arisen for two band 6 registered nurses to join the BCSP team. One full time 37.5 hour post and one part time 30 hour post will be available to join a team of Specialist Screening Practitioners (SSPs) to deliver a high quality, effective and forward thinking and expanding screening service. The post holder will be responsible for...
-
Laboratory Lead and Training Officer
6 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeThe Eastern Hub of the bowel cancer screening programme currently invites 56-74 year olds registered with a GP to be screened, via a faecal occult blood test, for bowel cancer. The Department also offers this test to patients with vague symptoms of colorectal cancer, via GP requests. Both services are still expanding and so more cancers are being...
-
Laboratory Lead and Training Officer
6 days ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 6 **Main area** - Biomedical Scientist **Grade** - Band 6 **Contract** - Permanent **Hours** - Full time - Part time 37.5 hours per week (0.8WTE or above would be considered) **Job ref** - 164-5511327 **Site** - Queens Medical Centre **Town** - Nottingham **Salary** - £32,306-£39,027 per annum **Closing** - 12/08/2023 23:59 Job...
-
Digital Cancer Screening Coordinator
3 weeks ago
Nottingham, Nottingham, United Kingdom University of Nottingham Full timeThe School of Medicine, University of Nottingham is looking to appoint a Coordinator to join the Digital Cancer Screening Research Group in Translational Medical Sciences. The role holder will help to coordinate, implement, and deliver the administration in the Digital Cancer Screening Research Group across the range of its activities, providing support and...
-
Cancer Pathway Coordinator
18 hours ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeAn interesting and exciting opportunity has arisen for a highly motivated and enthusiastic individual to join Cancer Services at Nottingham University hospitals as a Cancer Pathway Coordinator. In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to...
-
Cancer Pathway Coordinator
3 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Admin and Clerical **Grade** - Band 4 **Contract** - Fixed term: 18 months **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-5517504 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - 21/08/2023...
-
Cancer Pathway Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Admin and Clerical - **Grade** - Band 4 - **Contract** - Fixed term: 18 months - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5195386**Site** - Nottingham University Hospitals - **Town** - Nottingham - **Salary** - £23,949 - £26,282 per annum - **Salary period** - Yearly - **Closing** - 20/04/2023 23:59Job...
-
Cancer Pathway Coordinator
2 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Admin and Clerical - **Grade** - Band 4 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-5016827**Site** - Nottingham University Hospitals - **Town** - Nottingham - **Salary** - £23,949 - £26,282 per annum - **Salary period** - Yearly - **Closing** - 23/02/2023 23:59Job overview An...
-
Cancer Pathway Coordinator
1 week ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Director of Operations **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-5749173 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - 03/12/2023 23:59 Job...
-
Cancer Pathway Coordinator
1 week ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Director of Operations **Grade** - Band 4 **Contract** - Fixed term: 18 months **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-5769179 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - 30/11/2023...
-
Cancer Pathway Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Director of Operations **Grade** - Band 4 **Contract** - Fixed term: 12 months **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-6034950 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - 03/03/2024...
-
Cancer Pathway Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Director of Operations **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-5865242 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - 04/02/2024 23:59 Job...
-
Cancer Pathway Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full timeBand 4 **Main area** - Director of Operations **Grade** - Band 4 **Contract** - Permanent **Hours** - Full time - 37.5 hours per week (Monday to Friday) **Job ref** - 164-5749173 **Site** - Nottingham University Hospitals **Town** - Nottingham **Salary** - £25,147 - £27,596 per annum **Salary period** - Yearly **Closing** - Today at 23:59 Job...
-
Cancer Pathway Coordinator
4 weeks ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeCancer Pathway Co-ordination Using hospital systems, proactively manage the patient pathway for all tumour sites by monitoring, reporting and recording tracking events, ensuring that the patients journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times (CWT) Targets. To retrieve information needed to maintain a tracking...
-
Cancer Pathway Coordinator
18 hours ago
Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full timeCancer Pathway Co-ordination Using hospital systems, proactively manage the patient pathway for all tumour sites by monitoring, reporting and recording tracking events, ensuring that the patients journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times (CWT) Targets. To retrieve information needed to maintain a tracking...
