Food Service Supervisors

3 weeks ago


Middlesbrough, United Kingdom Middlesbrough Football Club Full time

We’re very proud of our Operations Team here at the Riverside Stadium. We strive for excellence in the workplace and expect high standards of professionalism and a strong work ethic from our staff, which ultimately delivers a first-class customer experience to our Matchday guests and supporters. We are currently recruiting for individuals to join our Hospitality Team as Food Service Supervisors.

**THE ROLE**
- Assist the Room Manager in coordinating the section Team Leaders and Food and Beverage Staff to ensure an efficient and effective service within the hospitality area
- Coach the team to consistently meet the correct standards
- Ensure a full understanding of menu composition, allergen information and deliver supervision and appropriate training where required
- Provide good communication through comprehensive team briefings
- Encourage your staff to work in harmony with other departments to ensure overall success
- Effectively respond to customer requests and concerns
- Provide excellent standards of customer service
- Coach Team Members to deliver the best possible customer service and guest experience

**CANDIDATES SHOULD**
- Have previous supervisory experience within a food service environment.
- Be available to work on matchdays and events (weekends, evenings and bank holidays)
- Be professional, friendly, and positive, with excellent customer service skills.
- Be effective at managing time and working to deadlines.
- Demonstrate good standards of personal presentation.
- Demonstrate interpersonal and team working skills, with the ability to problem solve.
- Be an enthusiastic team player.
- Be eligible to work in the UK

**CLOSING DATE: 9th July 2023**
- MFC is also committed to the safeguarding of vulnerable groups_

**Job Type**: Zero hours contract

**Experience**:

- food service supervisory: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 09/07/2023
Reference ID: MFC/FSS


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