Receptionist

5 months ago


Leeds, United Kingdom William Hill Full time

**Location**

Leeds, UK

**Contract type**

Full-time

**Hours**

35

**Are you looking for an exciting new role in customer service? Look no further because we are looking for our next receptionist**

**About us**

We make a huge investment in everyone, offering great career development opportunities. Our people are at the heart of everything we do, and we thrive in a fast-paced environment where we have fun, celebrate success and give you all the tools you’ll need to be your best self. It’s not just our colleagues we look after - we’ve got a responsibility to our customers too and we work hard on our ambition that nobody is harmed by gambling.

**Your role in the team**

You'll be the welcoming face to visitors and colleagues in our central Leeds office. This role includes all the usual responsibilities of a corporate reception desk. You'll meet and greet visitors face to face, and deal with a busy phone line - fielding calls and getting queries through to the right person.
- You'll play a part in new starter training and inductions, as well as looking after visitors who come in day to day, making sure people have secure access to the right areas of the building. You'll assist with booking rooms, booking taxis, dealing with mail and courier requests and generally ensuring that people feel welcome and safe whilst they're onsite.

**Key Responsibilities**:

- Front of House meet and greet
- To be the main point of contact for the office
- To keep Starters/Leavers lists up to date
- To manage all catering requests via agreed prearranged Suppliers and inform Recipient of its arrival and where to collect it from
- To inform all visitor recipients of their guests arrival at reception
- To issue permanent Staff ID Badges and set access rights on the Security Database

**Skills and Experience**:

- Great Customer Service
- Verbal communication skills (Switchboard)
- Multi - tasking capabilities
- Friendly and professional

**What we offer**

In addition to the benefits you expect, like a generous pension, Healthcare and Life Assurance, we’ll welcome you on board with 25 days holiday (not to mention 8 bank holidays and an extra day for your birthday) and proper flexible working, where HR leave it up to us to agree on what works. You’ll can also look forward to a rewarding bonus scheme and healthy gym discounts. What’s more, our sports and social committee are on hand just to make sure that it’s not all work and no play.

**Our office in Leeds -**
- Our central Leeds office is also easy to reach, and surrounded by great places to shop, eat and socialise. Leeds itself is a buzzy, busy place to work and live. A hub for tech, digital and gaming companies - there are also five universities right on our doorstep. And away from work, we’re close to the Yorkshire Dales and of course have got a competitive sports scene with Leeds United and Yorkshire Cricket and Rugby just up the road in Headingley.


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