Sales Administrator
3 weeks ago
An exciting opportunity has arisen for an enthusiastic Sales Administrator to join our Sales team on a part-time, permanent basis
**About us**
Valeo Foods UK is the trading name of Rowse Honey Ltd. Many of the Valeo Foods brands are category leaders and include household names such as Rowse, Buckwud, Kelkin, and Matthew Walker. Wallingford is the headquarters for the UK business; here we pack our entire Rowse brand products, and also sell and distribute Balconi, Bolands and other Irish brands. Our successful portfolios of products are always expanding as we continue to grow throughout the UK and across Europe.
**Key Accountabilities and Responsibilities**
- Liaising with 3rd party warehouses regarding issues with orders and deliveries
- Invoicing of products held in and supplied from other warehouses (e.g. Balconi) using IFS system and external customer portals
- Use of external systems (e.g. warehouse portals and delivery tracking sites) to monitor deliveries and deal with any issues
- Communicate with customers regarding delayed or short deliveries
- Use of different customer portals to confirm orders, send invoices and book in deliveries.
- Deal with customer queries
- Assist the Sales Admin Team with all aspects of order management and customer service.
- Provide administrative support to Sales Account Managers if required
**Core Skills and Competencies**
- Excellent communication and data entry skills
- Methodical approach to work, high level of attention to detail and problem solving skills
- Working knowledge of Microsoft Excel, Outlook and Word an advantage
- Good organisational skills
- Good written and spoken English due to being a customer facing role
- Friendly and outgoing personality
- Team player
- Ability and confidence to work independently (role will include both working from the office and potentially some working from home).
**Valeo Foods UK are an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.**
**Job Types**: Part-time, Permanent
Part-time hours: 20 per week
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- WALLINGFORD: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: SalesAdmin
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