Internal Sales Administrator

3 weeks ago


Wallingford, United Kingdom TeamMate Full time

**JOB DESCRIPTION**:
The role of Internal Sales Administrator will be to work with our network of end user and reseller clients to by providing presales assistance, quotations and processing of orders once received. You will be working closely with the sales team to ensure that the quotations and any orders processed adhere to the specific customer requirements. You will also be working with production to make sure enough information is passed over from the point of order. A proactive approach and good communication are essential, to ensure all projects are met by required deadlines.

**KEY RESPONSABILITIES**:

- Internal client facing role which involves speaking to our reseller network of customers on a daily basis
- Quoting customers from the price book and engaging with designers on more bespoke requirements
- To help with new product descriptions for quotations and understanding key features & benefits of each product
- Processing orders once received accurately
- Engaging with customer to find information out relating to each order for processing
- Collaborate effectively with the Production team to ensure timely order fulfilment
- After sales care
- From time to time, you may be asked to help with other company functions reasonably requested by the Senior Management Team.
- Be able to deal with customer complaints, to find a positive solution with an understanding and considerate approach.

**CORE COMPETENCIES**:

- Previous experience in internal sales or sales administrative environments is desirable but not essential, as full training will be provided.
- Strong communication skills
- Must be able to competently use Microsoft Excel, Word & Teams
- Ability to thrive in a small team environment in a family-run business
- Must be proactive in approach to work

**BENEFITS**:

- 22 Days annual leave + bank holidays
- Company Pension
- On-site parking

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£32,000.00 per year

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Wallingford: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Sales administration: 2 years (required)
- Internal Sales: 2 years (required)

Work Location: In person


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