Hmrc Data Entry and Office Support

2 weeks ago


Manchester, United Kingdom HM Revenue and Customs Full time

**Details**:
**Reference number**:

- 357537**Salary**:

- £25,082 - £25,082- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- HMRC - Borders and Trade - Border Service, Data and Design**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- ManchesterAbout the job

**Job summary**:
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.

Are you keen to be a part of an exciting team who looks after influential data that can influence the economy?

You don't need to be a data expert, but able to understand data and work with colleagues to interpret the data and using your communication and customer focused skills to collaborate with different team members and business areas in HMRC being a key support officer for us.

**Job description**:
The team has the responsibility to assure trade data submissions, to produce quality and timely trade data to a strict timetable ready for publication.

A typical day will entail working as a team player, prioritising your work, making informed decisions relating to meeting the priorities set by team leaders.

Interpreting data querying anomalies with the trader or agent to confirm or correct the entry, updating various IT systems/databases, bringing up any issues that you are unable to resolve.

**Person specification**:
**Essential Criteria**

Applicants should be proficient and have a proven track record of using Office 365, you will predominantly be using Excel and Outlook every day and have the skills for learning new systems and ways of working.

Ability to work independently and alongside a wider team, to enable strong working relationships.

**Benefits**:

- Alongside your salary of £25,082, HM Revenue and Customs contributes £6,772 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues’ Alpha pension equal to at least 27% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC_ _hear from our insiders or visit Thinking of joining the Civil Service.

Things you need to know

**Selection process details**:
**How to Apply**
- Civil Service Numerical Test
- Civil Service Verbal Test

Due to an update to the scoring benchmarks for the Civil Service Verbal and Numerical tests, from the 13th October 2022, a new benchmark has been applied and all online tests now must be retaken, regardless of whether you have taken the old test within the last 6 months.

We acknowledge that you may be disappointed if you are asked to retake a test when you had banked a score for it on the previous benchmark.

Please allow up to an hour for the results to come through and check all junk folders.

If you pass the test, you will be asked for:

- A CV including your job history and previous experiences. Your CV will not be scored.
- A 250-word personal statement.

Your 250-word Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role against the specific Essential Criteria. Giving examples with impacts and outcomes.

**Sift**

**Interview**

During the panel interview, your experience will be assessed.

Interviews will take place via video call.

Sift and interview dates to be confirmed.

**Reserve List**

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, we’ll let you know via your Civil Service Jobs account.

**Criminal Record Check**

**Merit List**

After interview, a single merit list will be created, and appointments will be made in strict merit order until the set demand is filled in each location. If successful, you will be informed which locations are available when we reach your position on the merit list.

**Reasonable Adjustments**

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

**Important information for existing HMRC contractual homeworkers**:
**Terms and Conditions**

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice



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