Business to Business Customer Service Administrator
5 months ago
**Job Summary**:
We seek a highly organized and detail-oriented Business Administrator to join our Customer Service team. The Business Administrator will be responsible for managing administrative tasks, ensuring efficient operations, and supporting the business's overall success. This is a full-time position.
**Duties**:
- Perform data entry and maintain accurate records
- Assist with managing job schedule for our manufacturing team
- Provide excellent customer service and handle inquiries, orders and complaints
- Support sales efforts by upselling products or services when appropriate
- Assist with inventory management and ordering supplies as needed
**Experience**:
-**:
- Minimum three years of experience working in a busy commercial office environment. We are a manufacturing company supporting the needs of other manufacturing companies, and you will have experienced this.**_
- Fluent in English (both written and verbal communication skills)
- Proficient in data entry and confident working with numbers. Good basic maths skills are essential.
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both written and verbal
- Can handle time-critical tasks and a constantly changing workload during the day
We offer competitive compensation based on experience and qualifications. Additionally, we provide opportunities for professional development and growth within the company.
Pay: £22,000.00-£28,000.00 per year
**Benefits**:
- Cycle to work scheme
- Free parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Business to Business Customer Service: 3 years (required)
Work Location: In person
Reference ID: Customer Service Administrator
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