Parts Adviser
6 months ago
An exciting opportunity has arisen for an enthusiastic and ambitious Parts Advisor at SLM Suzuki Tunbridge Wells
- **Type**: Full-time
- **Length**: Permanent
- **Salary**: OTE of £26,000
About Us
Suzuki Tunbridge Wells is part of SLM Group which started as a family company and has grown to include sites across East Sussex, Kent, Norfolk and Suffolk.
Description
Previous experience working in a vehicle parts department or a detailed knowledge of motor vehicles is preferred.
**Requirements**:
**Key Job Areas of the Parts Advisor Role**:
- Provide customer service in the way of quotes of prices and availability of stock and accessories, as well as guiding them towards the product that best suits their needs
- Encourage sale of genuine parts and accessories where possible
- Maintain stock levels
- Liaising with the service department to order parts for workshop jobs
- Work as part of the dealership team
**What we’re looking for in a Parts Advisor**:
- Previous experience in customer service
- Excellent customer service/people skills, delivering services to high standards
- Excellent communication, administrative and organisational skills
- Ability to work as part of a team
- Ability to work on own initiative or with minimum supervision
- Must have flexible ‘can do’ approach
- Knowledge of sales principles and methods
- Ability to successfully use persuasiveness/negotiation techniques
**Benefits**:
**The exciting SLM benefits offer our Parts Advisors**:
- Health care
- Mental and physical health support provided by BEN
- Additional holiday for extended service
- Birthday off
- Retail offers and vouchers
- Eligibility to join our car scheme (after a qualifying period)
- Free MOT for employees
- Discounted aftersales, service, repairs and parts
- Company pension scheme
- **Contact Name**: Human Resources
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