Administration/customer Service Officer

5 months ago


Crawley, United Kingdom Accurate Recruitment Full time

**Accurate Recruitment is currently recruiting for an exciting opportunity for an Operations Assistant based in Crawley, Manor Royal.**
- **Salary of £22k per annum depending on experience**:

- **Monday to Friday 9-5**:

- **One weekend a month required working half a day from home**:

- **Casual Dress**:

- **Career Progression**:

- **No two days the same**

We are recruiting for a client based in Crawley, who is looking for an operations assistant who are able to be empathetic of the customers concerns and problems and be effective and pro active with resolving these matters and assisting the best they can.

The company works very closely with selected companies within utility bills, helping there customers to manage bills and and responsibilities better, anything from Water, Gas Electricity, Council tax and all in-between.

**A typical day**
- **-Answering in bound calls, quality over quantity**:

- **-Booking call backs accordingly and sticking to timings on these**:

- **-Creating tickets for customers and creating a solution to their problems**:

- **-Varied day to day activities within the office**:

- **-Responding on live company chat to customers**:

- **Multi tasking**:

- **Dealing with conducting outbound calls**:

- **Diarised calls needing to be made to customers**

The company is a very up and coming company expanding vastly, they offer casual dress code, pool and games on a Friday and a fun exciting environment to work in.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Work from home

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: BB-CRAW



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