Healthcare Support Worker

3 months ago

Manchester, United Kingdom The Christie NHS FT Full time

**DUTIES AND RESPONSIBILITIES Clinical**: Assists with the care of patients by: - Under the delegation of the Registered Nurse undertake care delivery, record the patient interventions carried out utilising the patients nursing records. These records must be countersigned by the Registered Nurse who delegated the duties. - Demonstrate respect for the individual patient, ensuring religious, cultural and social needs are considered at all times and acknowledge their individual rights. - Where required, assist nursing staff if they are conducting procedures or investigations.
- Assisting patients in gaining access to, and in the use of, appropriate toilet facilities including catheter care, measuring and recording body waste/fluid balance accurately. - Ensure patients nutritional needs are met by assisting in the preparation of patients prior to meals and beverages, giving help and assistance in feeding/drinking as necessary. Record intake on food charts, where in place. Support nutritional monitoring by weighing patients.
- Assist, direct and escort patients/visitors where and when appropriate. - Ensuring a clean and safe environment for patients and escalating any concerns. - Fluid balance monitoring. - Handling patients personal possessions, ensuring money and valuables are kept securely.
- Speciating one-to-one as appropriate. - Carrying out of cardio-pulmonary resuscitation as required. Complete all appropriate documentation relevant to care provided and update patients named nurse / shift coordinator where required Assist patients in maintaining their personal hygiene, grooming and dressing needs with specific concern for their religious, cultural and personal preference, ensuring privacy and dignity at all times Perform and record patients vital signs as directed - temperature, blood pressure, respiration and pulse, oxygen saturations, modified early warning scores, height & weight, urine testing (including Midstream Specimen, 24Hr urine collection, etc.) - as per Trust policy, reporting results to the Registered Nurse on duty, or in their absence to a Medic Provide a clinical phlebotomy service on site and outreach sites demonstrating expertise according to Phlebotomy guidelines and ensure that the samples and specimens are forwarded to appropriate laboratory services. Perform venous cannulation.

Carry out central venous catheter bloods and central line care as per trust policy. Have a basic understanding of normal and altered blood values and escalate results as appropriate to the Registered Nurse or in their absence a Medic Perform electrocardiograms (ECG) in line with Trust policy and reporting to the Registered Nurse and/or medical staff once completed Prepare individual patients and the environment to ensure effective movement and/or handling procedures. Assist patients in their mobility requirements; provide assistance to patients moving from stretchers, wheelchairs and toilets. Assist patients to improve and maximise their mobility, utilising equipment as directed by the multi professional team Assist in meal service as required in line with Trust hygiene and food handling policy.

At the delegation of the Registered Nurse transfer the patient/client from one care area to another, i.e. outpatients environment to discharge lounge/ward/other department. Chaperone the patient as required ensuring appropriate support Welcome and orientate patients, visitors and others to the unit/department and ensure that all communications result in effective customer care Assist in the correct procedure of duties relating to last offices for deceased persons. Ensure that all religious and cultural wishes, obligations are adhered with, in line with Trust policies and procedures Communicate well within the team at all times.

Demonstrate a pleasant and approachable manner and help create and promote a good team working relationship, by being fully involved, committed and participative to achieving full potential. Proactively help patients and carers to take an active role in care delivery. Develop personal awareness of others perceptions, acknowledging and changing behaviour in response to any constructive feedback. Clinical Support: Where appropriate, to answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required.

As appropriate, inform or refer enquiries or problems to the relevant qualified staff Assist the Registered Nurse in the process of undertaking clinical risk assessments e.g. recording height and weight, updating the nurse on any changes to a patients condition/ circumstances. Responsibility for undertaking the risk assessments lies with the Registered Nurse Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake Assist in providing conditions to meet the patients need for rest and sleep Actively support and assist in alleviating distres

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