Customer Care Specialist

6 months ago

Redditch, United Kingdom Mindful Chef Full time

**Customer Care Specialist FTC (3 month contract)**

An exciting opportunity to join the UK’s most loved recipe box has arisen. As a proud **B Corp** we focus on using business as a force for good, balancing people and planet with profit. We are looking for a Customer Care Specialist to join our Customer Care team on a temporary basis. You will be happy working in a fast-paced & fun environment within a team that sits in the heart of our business.

If you would like to join a fantastic team and make a positive impact on people's lives, we would love to hear from you.

**What we are looking for**

We are looking for an empathetic, caring and adaptable individual with excellent communication skills who would like be a part of our goal of going the extra mile to ensure the utmost customer satisfaction. You will be passionate about customer care and self-improvement and work closely with our Customer Care Managers to achieve this. We want you to be great brand ambassadors who maintain good knowledge of our products and services and obtain excellent customer feedback.
- **Please note: this is a temporary 3 month contract for the business peak period**_
- **Working split: Hybrid - Redditch **_

**You are**
- Empathetic and patient to customer needs
- Not afraid of a challenge - every day is different and will require you to learn new skills under pressure
- Willing to come up with way to improve our relationship with the Mindful Chef community
- Always finding innovative ways to problem solve - with a smile
- Confident using multiple platforms on a day to day

**You will**
- Be patient and empathetic to customer needs
- Working to hit and exceed the teams weekly productivity targets
- Work closely with our couriers to solve delivery related problems
- Contribute to our team goal of a customer satisfaction score of 95% and Trustpilot score of 4.8 - (this is super important as we strive to keep our title of the UK's no.1 recipe box)

**Why us?**
- We are a fun business & proud B Corp
- We have donated over 18 million meals to school children living in poverty through our partnership with One Feeds Two.
- We've built one of the most admired startups in the UK and won a number of awards.
- We have the backing of the largest food and beverage company in the world.
- We have the best benefits in the job market including 38 days holiday, flexible working, 6 months maternity pay, free food & gym in the office, etc.
- We also value your wellbeing and provide private health insurance through Vitality, and have a number of Mental Health First Aiders available across our team.

**Job Type**: Temporary contract

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Application question(s):

- Can you start immediately?

Work Location: Hybrid remote in Redditch, B98 9DB

  • Customer Care Specialist

    5 months ago

    Redditch, United Kingdom BOBST Full time

    **APPLY NOW** At BOBST we pride ourselves on the equipment we manufacture and the service we deliver to our customers. Our success is down to one thing - our PEOPLE. We recognise that they are the key to our continued accomplishments, and we have a very talented and experienced team at BGL. To recognise the contribution of our people, we offer a variety of...

  • Customer Care Specialist

    6 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **MORE THAN JUST A JOB** An exciting opportunity to join the UK’s most loved recipe box has arisen. As a proud **B Corp** we focus on using business as a force for good, balancing people and planet with profit. We are looking for a Customer Care Specialist to join our Customer Care team. You will be happy working in a fast-paced & fun environment within a...

  • Customer Care Specialist

    6 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: An exciting opportunity to join the UK’s most loved recipe box has arisen. As a proud **B Corp** we focus on using business as a force for good, balancing people and planet with profit. We are looking for a Customer Care Specialist to join our Customer Care team. You will be happy working in a fast-paced & fun environment within a...

  • Customer Care Specialist

    5 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating recipe box company and a proud B...

  • Customer Care Specialist

    6 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating recipe box company and a proud B...

  • Care Specialist for Complex Needs

    1 week ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    At Active Care Group, we're committed to delivering exceptional care and support to individuals with complex needs. We're seeking a dedicated Care Specialist to join our team and make a meaningful difference in the lives of our clients.About the RoleThis rewarding position involves providing personalized support to a female client with a spinal cord injury...

  • Customer Care Specialist

    5 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **Join Our Team at the UK’s Favourite Recipe Box!** Are you tired of the same old 9-5 routine and looking for something more exciting? If you're after a boring, traditional job, we're probably not the place for you. But if you want to be part of a vibrant, forward-thinking company, keep reading! We are Mindful Chef, the UK's favourite healthy-eating...

  • Customer Care Specialist

    6 months ago

    Redditch, United Kingdom Mindful Chef Full time

    **More Than Just A Job**: An exciting opportunity to join the UK’s most loved recipe box has arisen. As a proud **B Corp** we focus on using business as a force for good, balancing people and planet with profit. We are looking for a Customer Care Specialist to join our Customer Care team. You will be happy working in a fast-paced & fun environment within a...

  • Care Support Specialist

    3 weeks ago

    Redditch, Worcestershire, United Kingdom Cera Care Full time

    About the RoleWe are seeking a compassionate and dedicated Care Assistant to join our team at Cera Care. As a Care Assistant, you will play a crucial role in providing high-quality care and support to our clients in their own homes.ResponsibilitiesAssist with personal care, including continence support, washing, and dressing.Manage medications and provide...

  • Care Assistant

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    Active Care Group is seeking a dedicated Care Assistant to join our team in providing exceptional care to our clients.About the Role:This is a fantastic opportunity to work as a Support Professional in a dynamic and supportive environment, where you will be responsible for providing personal care and support to our clients with complex health needs.Key...

  • Care Assistant

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    Active Care Group is seeking a dedicated Care Assistant to join our team in providing exceptional care to our clients.About the Role:This is a fantastic opportunity to work as a Support Professional in a rewarding and challenging environment. As a Personal Care Worker, you will be responsible for providing high-quality care to our clients in their own...

  • Care Assistant

    3 weeks ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    Supporting Complex Care Needs in the HomeWe are seeking a compassionate and flexible Support Worker to join our team at Active Care Group. As a Support Worker, you will be responsible for providing high-quality care and support to our clients with complex health needs in their own homes.Key Responsibilities:Providing personal care and support to clients with...

  • Birmingham and Worcestershire

    5 months ago

    Redditch, United Kingdom Cera Care Full time

    Have you ever thought you’d make a great Professional Carer, but were put off because you don’t have qualifications or care experience? Well, think again. Because when it comes to experience, you probably have the best kind already, and that’s life experience. Life’s given you some special qualities. **Patience, good humour, compassion**. You care...

  • Care Assistant

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    Active Care Group is seeking a dedicated Care Assistant to support a female client with a spinal cord injury and complex health needs in her own home.This role involves providing personal care, medication management, moving and handling, and clinical equipment support.No previous experience is required, as full training, shadow shifts, and ongoing support...

  • Care Assistant

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    Supporting IndependenceWe are seeking a dedicated Care Assistant to join our team at Active Care Group. As a Care Assistant, you will play a vital role in supporting our clients with spinal cord injuries, acquired brain injuries, and complex health needs to live independently in their own homes.About the RoleThis is a rewarding opportunity to make a real...

  • Care Professional for Complex Care in Redditch

    5 days ago

    Redditch, Worcestershire, United Kingdom Active Care Group Full time

    We are seeking a dedicated and compassionate Care Professional to join our team at Active Care Group, one of the UK's leading providers of complex care. As a Support Worker, you will play a vital role in supporting adults with spinal cord injury, acquired brain injury, and complex health needs to live independently in their own homes.About Active Care...

  • Compassionate Homecare Specialist

    7 days ago

    Redditch, Worcestershire, United Kingdom Cera Care Full time

    About the RoleWe are seeking a compassionate and dedicated Compassionate Homecare Specialist to join our team in Redditch. As a Care Assistant, you will play a vital role in providing exceptional care and support to our clients in their own homes.

  • Care Support Specialist

    6 hours ago

    Redditch, Worcestershire, United Kingdom Barrie Bookkeeping & Payroll Solutions Limited Full time

    Job Title: Care Support SpecialistThis role is ideal for an individual who is compassionate, reliable, and flexible. As a care support specialist, you will provide social support, domestic duties, and personal care to a 48-year-old female in Redditch. The ideal candidate should have good relationship-building skills and be able to work independently with...

  • Dental Care Specialist

    1 month ago

    Redditch, Worcestershire, United Kingdom beBee Professionals Full time £50,000 - £80,000

    We are seeking a skilled and compassionate Dental Care Specialist to provide high-quality dental care to our patients. The ideal candidate will have a degree in Dentistry and a valid license to practice in Ireland. Responsibilities include performing dental examinations, cleanings, fillings, and other routine dental procedures, as well as providing patient...

  • Residential Care Specialist

    4 weeks ago

    Redditch, Worcestershire, United Kingdom Affinity Care Recruitment Full time

    About the roleResidential Support Worker | Redditch | Salary £22000-£25000We are currently recruiting for three Residential Support Workers for a well-established company that focuses on Children's Care within Redditch.About The CompanyThe company is a renowned name within the Residential Children's Sector. They are an ambitious group where their goal is...