Receptionist

2 weeks ago

Falmouth, United Kingdom The Observatory Dental Practice Full time

We are looking for an enthusiastic and friendly receptionist to join a locally owned & non-corporate, private dental practice in Falmouth, offering high quality general dentistry as well as implants, Invisalign, orthodontics, and smile makeovers.

Think hotel concierge not hospital reception, with first-class customer service at the heart of everything we do.

**Hours**:
Monday: 12:45pm - 8:15pm (with a break from 2:30pm to 3pm)

Tuesday: 07:30am - 3:00pm (with a break from 1:00pm to 1:30pm)

Wednesday: 07:30am - 3:00pm (with a break from 1:00pm to 1:30pm)

Thursday: 12:45pm - 8:15pm (with a break from 2:30pm to 3pm)

Friday: 10:30am - 6:00pm (with a break from 2:00pm to 2:30pm)

These hours may change as we expand as a business and we would need you to be flexible.

Salary depends on experience; we have high expectations and pay accordingly.

Applications also welcomed from qualified dental nurses who would be willing to move between both roles.

**Key Responsibilities**:

- Welcoming all patients to the practice in a warm, friendly, and professional manner.
- Providing customer-focused care and responding to individual patient needs as required.
- Management of diary to include appointment bookings, cancellations, patient recalls, open courses of treatment and clinicians leave.
- Management of out-of-practice clinical referrals and follow ups.
- Have an understanding of the company’s dental plans and actively promote the benefits.
- Have an understanding of finance and payment options available to assist with the uptake of treatments.
- Processing of payments, petty cash and end of day reconciliation.
- Supporting the clinical team as and when required.
- Working to company policies and procedures relating to confidentiality, data management, GDPR, safeguarding, health and safety.

**Key skills**:

- Be able to successfully prioritise and manage several tasks concurrently in a fast-paced environment.
- Demonstrate good time management, organisational and verbal/written communication skills.
- Be proactive, show initiative and be responsive in a variety of situations.
- Must have good computer skills and a willingness to learn the dental software quickly.

**Experience**:

- Experience with Software of Excellence or dentistry in general would be a great benefit but is not required. We would also value an excellent attitude.

**Job Types**: Full-time, Permanent

**Salary**: From £12.00 per hour

**Benefits**:

- Private dental insurance

Schedule:

- Monday to Friday
- No weekends
- Overtime

Work Location: One location

Application deadline: 08/04/2023
Reference ID: OBSREC2

  • Receptionist

    4 weeks ago

    Falmouth, United Kingdom The Royal Duchy Hotel Full time

    **Deadline to apply: 27/08/2023** As a Hotel Receptionist, you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend...

  • Receptionist

    4 weeks ago

    Falmouth, United Kingdom The Royal Duchy Hotel Full time

    As a Hotel Receptionist, you will be responsible for recording and monitoring all hotel bookings, ensuring exceptional customer service as well as answering internal and external phone calls. Work for Brend Hotels and receive competitive pay, opportunities for progression, share of staff tips, staff discounts at Brend Hotels and paid holidays. Flexible...

  • Receptionist

    4 weeks ago

    Falmouth, United Kingdom Fugro Full time

    Job Description - Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate...

  • Part Time

    1 week ago

    Falmouth, United Kingdom Ocean Group Full time

    Ocean BMW Falmouth are looking for a part time Receptionist to join its high performing team. If you have a passion for delivering exceptional customer experience, then this is a great opportunity to join one of the worlds admired brands in the motor industry. **Your role** As a Receptionist, you will deliver an incredible customer service experience to all...

  • Part Time

    6 days ago

    Falmouth, United Kingdom Ocean Group Full time

    Ocean BMW Falmouth are looking for a part time Receptionist to join its high performing team. If you have a passion for delivering exceptional customer experience, then this is a great opportunity to join one of the worlds admired brands in the motor industry. **Your role** As a Receptionist, you will deliver an incredible customer service experience to...

  • Receptionist

    4 weeks ago

    Falmouth, United Kingdom Fugro NL Services B.V. Full time

    Do you want to join our Geo-datarevolution? Fugro's global reach and unique know-how will put theworld at your fingertips. Our love of exploration and technicalexpertise help us to provide our clients with invaluable insights.We source and make sense of the most relevant Geo-data for theirneeds, so they can design, build and operate their assets moresafely,...

  • Receptionist

    6 days ago

    Falmouth, United Kingdom The Observatory Dental Practice Full time

    We are looking for an enthusiastic and friendly receptionist to join a locally owned & non-corporate, private dental practice in Falmouth, offering high quality general dentistry as well as implants, Invisalign, orthodontics, and smile makeovers. Think hotel concierge not hospital reception, with first-class customer service at the heart of everything we...

  • Receptionist - £12.00 - Falmouth

    1 week ago

    Falmouth, United Kingdom Blue Arrow Full time

    We are looking for a full time Receptionist to cover 2 Education site Receptions. You'll need to be a driver so you can get between the sites, they are only 4 miles apart. The role is full time and you'll be the first person that visitors entering the site will meet so Customer Service is key.Days: Monday to Friday Hours: 08.30 - 17.00Hourly Rate:...

  • Ad-hoc Receptionist

    7 days ago

    Falmouth, Cornwall, United Kingdom Concorde Recruitment Full time

    We are looking for a Full time Administrator/Receptionist on a temporary basis for a fantastic company based in Falmouth General customer service - over the phone and face to face General administration duties; answering the telephone, dealing with the post room etc A hardworking, adaptable and flexible attitude Administration experience ...

  • Receptionist/administrator

    1 month ago

    Falmouth, United Kingdom Trescobeas Surgery Full time

    We are looking for expressions of interest from those who may wish to join our practice as a Receptionist/Administrator. You would be based 3 days a week in Reception and 2 days a week in our Admin department. We are GMS practice with approx. 10,800 patients. We are a friendly, supportive and well-established practice. We currently have seven established...

  • Temp Administration/receptionist role

    7 days ago

    Falmouth, Cornwall, United Kingdom Concorde Recruitment Full time

    Job description We are looking for a Full time Administrator/Receptionist on a temporary basis for a fantastic company based in Falmouth Responsibilities include (but not limited to) : General customer service - over the phone and face to face Dealing with emails General administration duties; answering the telephone, dealing with the post room...