Client Services Manager

5 days ago


Middlesbrough, United Kingdom JSM Recruitment Limited Full time

** Exciting and unique opportunity **

**_Basic £24k - £26k + Bonus_**

JSM Recruitment is delighted to represent our client who is looking for a customer-focused Client Services Manager to join the team. It's a fast-growing successful business with great energy to it and some fantastic clients.

Their product is a globally patented, innovative, affordable, retrofit technology that reduces kWh consumption across AC & Refrigeration systems. It significantly reduces electrical spend, reduces carbon emission and is a major contribution to any business'ssustainability efforts.

**Client Services Manger role and responsibility**
- Client Services Manager Role & Responsibility
- Conduit between client, account manager and installers and technicians.
- Collate and present site data internally and externally
- Build relationships with existing clients and keep them informed

**Client Servies Manager skills**

It is essential that you are/have:

- Possess excellent verbal and written communication skills. Must be comfortable with technology and be able to demo.
- Organised and a team player working in a DATA driven environment.
- Able to micro-manage both a project and a client on a daily basis meeting tight daily/weekly comms/reporting deadlines
- Comfortable downloading data and with analysing spreadsheets.
- Process-driven and deliver an end to end customer experience. No excuses.
- Able to create templates and reports so must be creative and have some design experience.
- Believe in the solution and the goal
- Able to share examples of their work, commitment and quality control.

You will have at least 2 years of customer-facing experience in a busy client environment. You must be numerate and comfortable downloading/accessing spreadsheets and data.

** DO NOT DELAY - IMMEDIATE START - APPLY NOW



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