Communications and Courses Officer

1 month ago

London, United Kingdom London School of Public Relations Full time

**About us**

London School of Public Relations is an established business in London. We are professional, agile and innovative.

Our work environment includes:

- Work-from-home days
- Growth opportunities
- **The Communications and Courses Officer is in charge of coordinating the professional development courses. T**_**he role is varied and interesting and you are required to have the communication skills and confidence to build a rapport with our clients and deliver the overall administration, organising and planning of the professional training programmes. We are looking for someone who enjoys looking after the training needs of clients and seeing them through their learning journey. Experience in working within training and learning, as well as an interest in the PR industry, would be useful.**

**The role**:

- Managing and administrating our accredited workshops
- Planning the courses: setting the schedules, managing the calendars, arranging the bookings for scheduled and tailored programmes and booking the expert trainers
- Managing the running of the events both in-person and online
- Handling the client's enquiries, bookings and providing an excellent customer experience and managing their professional development
- Following up with client enquiries and sales leads
- Invoicing and coordinating payments with payables
- Issuing certificates
- Assisting in preparing proposals for potential clients (working with the Director of Training)
- Managing the databases, scheduling new dates, and managing the CRM systems
- Coordinating and overseeing the running of the in-person and online courses

Managing the websites and ensuring events are communicated clearly
- Creating content for monthly newsletters and blogs
- Coordinating the promotions of events with the marketing team

**Skills we are looking for**:

- Experience in running and managing training events
- Technical, IT and digital know-how
- Experience in bookings and handling enquiries
- Administrative experience - using Office suite
- CRM and database experience
- Marketing and social media experience

**Personal attributes**:

- Dynamic, adaptable, friendly, and approachable
- Focused, and results-driven
- Strong written and communication skills
- Excellent interpersonal skills (this role is suitable for someone who enjoys meeting people, is friendly in communicating. engaging with our clients and expert speakers and creates a positive impression)
- Self-motivated, attention to detail and a problem-solver
- Organised, precise, with an excellent eye for detail
- Collaborative, supportive and customer-focused individual
- Comfortable dealing with different types of clients from the corporate world
- Able to manage a professional training setting
- A quick learner and able to multi-task
- Creative and a problem-solver
- Mature and reliable
- Committed, and dedicated - this role is perfect for you if you are looking for a long-term position that you can make your own
- Resilient and able to be autonomous
- Fast learner and results-orientated

Industry:
Public Relations & Communications

Employment Type
Full-time

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (required)

Work authorisation:

- United Kingdom (preferred)

Work Location: One location

Expected start date: 27/02/2023

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