Initial Referral Officer
2 weeks ago
Initial Referral Officer - Ref: SS06122 - (23000020)
Description
Job Advert (External)
**Initial Referral Officer - Ref SS06122**
**Adult Social Care - Walsall - Hybrid Working**
**Actual Salary G5 £13,791 - £15,962 per annum**
**1 Part Time Post 22 Hours a Week**
**22 hour post 8.45am - 5.15pm (Wed and Thurs) 8.45am - 4.45pm on Fridays - Applicant must be flexible as may be requested to work a different day in the week with appropriate notice.**
This is an exciting opportunity to join our team of highly skilled referral officers supporting adults in Walsall.
The role entails taking new referrals, and dealing with queries for anyone contacting Walsall Adult Social Care for the first time including people who may need support with their physical health, mental health, learning disability, sensory needs, need for occupational therapy, etc.
The team is also responsible for receiving all safeguarding adults referrals ensuring the information we have is accurate and processed in a timely way to be worked on by an appropriate practitioner.
The overall objective of the team is to gather information, signpost and focus on getting people the right help first time.
This post is covered by the Government’s Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English
**Closing date: Friday 14th April**
Please note that the ‘Apply’ link will open a new website (Taleo Careers), for which you will need create an account to enable you to apply.
Primary Location: GB-GB-Walsall
Work Locations: Environmental Depot_WS8 7EN_LOC_112 Environmental Depot 200 Pelsall RoadBrownhills Walsall WS8 7EN
Job: Social Care (NON HCPC)
Organisation: Walsall Council Social Care
Job Posting: Mar 22, 2023, 9:07:04 AM
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