Customer Care Coordinator

3 weeks ago


Sale, United Kingdom ELITE EMPLOYMENT Full time

Based in Sale, my client is looking for Customer Care Coordinators to join the busy friendly team.

This is a Monday to Friday hybrid role working 1-2 days in the office and 3 days from home after training. Training will be in the office for 2-3 weeks.

Main Duties:

- Deliver exceptional customer service to new and existing customers
- Generating revenue by scheduling appointments with customers and prospects
- Booking appointments through the inhouse appointment system
- Dealing with customer queries

Person Spec:

- A Confident and professional telephone manner
- Strong organizational skills, and the ability to plan and priorities your own workload
- Computer literate preferably with previous experience of working on internal databases or appointment booking systems.

**Salary**: £22,360 - £26,000 OTE - Typical bonus £300-£500 per month - Salary will be increasing in April.

Hours: Monday to Friday 9am - 17.30pm with occasional Saturday

Location: Sale, Greater Manchester

**Job Types**: Full-time, Permanent

**Salary**: £22,360.00-£26,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free or subsidised travel
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Customer Service: 1 year (preferred)

Work Location: In person


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