Arrivals Agent

7 months ago


Christchurch, United Kingdom Bournemouth International Airport Full time

**We are currently looking for motivated and hard-working team members to join our busy and expanding Ground Handling Team.**

Hours - Shift patterns including early mornings, afternoons and weekend shifts.

**The Role**

The Arrivals Agent role is varied and challenging, day to day you’ll be responsible for:

- Directing passengers through Customs & Immigration as required
- Record and trace lost baggage using a world tracing system.
- Provide visible guidance for passengers whilst embarking and disembarking aircraft to ensure their safety.
- Maintaining the highest standards of safety and security always
- Aircraft Cleaning
- Other duties as assigned

No previous experience is required as we pride ourselves in offering full training which includes classroom and on-the job training; however, you do need to have:

- Excellent communication skills (written and verbal)
- Ability to speak and understand the English language (an ability to speak additional language would be desirable)
- A passion for excellent customer service
- An ability to deal with difficult and challenging situations
- An ability to learn and use airline specific computer systems
- Your own transport to enable you to travel to the Airport at times when public transport is not available (this is very limited)
- Flexible to work on various evening shifts throughout weekdays & weekends

£16,894.80 per annum for 30 hours per week (£10.83 per hour)

**What’s on offer**
- Life Assurance
- Workplace pension scheme
- Free on-site parking whilst on duty
- Cycle to work scheme
- Discounts on Fred Olsen Holidays
- Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free

The shifts are likely to be: 2100-0300, 2200-0400 on a any 5 out of 7 day roster.

**All applicants must have the right to work in the UK, undertake a DBS check and provide 5 years of checkable referencing history.**

**Job Types**: Part-time, Fixed term contract

**Salary**: £16,894.80 per year

Schedule:

- 10 hour shift
- 8 hour shift
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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