Import Operator
3 weeks ago
Our client who are a niche’ freight forwarding agent are looking for an experienced **Import Operator** to join our current import team, to assist with the smooth running of the department. Working 09:00-18:00 Monday to Friday, including a 1hr paid break per day.
The role of **Import Operator** will involve, but is not limited to, the following responsibilities:
- Monitor pre-alerts from foreign agents and raise import files.
- Create records in the ERTS system ready for clearance.
- Ensure all relevant and legal documentation is in place for the Customs Clearance.
- Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
- Check the status of the client’s deferment account and organise payment to HM Customs if funds are not available.
- Ensure the client file is completed with the release information before delivery is organised.
- Support management with deliveries in transport department taking into consideration, size, value location and urgency of delivery.
- Carry out accurate and timely billing for client accounts.
- Support management to ensure that we are meeting the client needs.
- Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
- Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.
The knowledge, skills and experience required from our **Import Operator is**:
Essential
- Recent import experience inc. Customs
- Hold a full UK driving licence.
- Have a good knowledge of the English language both verbal and written.
- The ability to prioritise and organise own workload to tight deadlines.
- Strong communication skills: the ability to communicate effectively with the client and colleagues.
- Be a team player in the import team as well as working with other members of staff in other departments.
- Sound knowledge of IT - Word, Excel and experience of using a CRM system.
Desirable
- Experience of transporting valuable goods.
- Knowledge of the local area.
Due to the nature of the role, there are also a number of compulsory checks that must be carried out:
1.A criminal record check - basic disclosure, carried out by the Disclosure & Barring Service.
Basic Salary: £32-40k DOE
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