Call Centre Agent
2 months ago
Wright Hassall LLP
Full time
Permanent
**Job responsibilities**
You will be responsible for providing a first-class customer service experience whilst maximising the recovery on overdue balances for a variety of clients. You will be required to communicate effectively and use your negotiation skills to resolve these outstanding balances. You will be handling a high volume of both inbound and outbound calls and will be required to meet high quality standards and maintain regulatory compliance. This is a fast-paced role and will require someone who is comfortable working in a busy environment.**Person specification**Benefits**
We offer a competitive salary and excellent benefits package, including 22 days annual leave (increasing to 25 days), pension, training and development, life assurance, healthcare scheme, subsidised gym membership, on-site parking, canteen and an active social committee.Monday to Friday, no weekends required. Please note this is an on site role and we can not offer hybrid working.**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant**
- You will be responsible for providing a first-class customer service experience whilst maximising the recovery on overdue balances for a variety of clients. You will be required to communicate effectively and use your negotiation skills to resolve these outstanding balances.**Salary**
£20,250
**Hours**
36.25
**Benefits
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