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Medical Secretary/administrator

3 months ago


Luton, United Kingdom The GP & Nurse Practitioner Agency Full time

Job Summary:
We are seeking a highly organized and detail-oriented Medical Secretary to join our team. As a Medical Secretary, you will be responsible for providing administrative support to healthcare professionals and ensuring the smooth operation of the medical office. Your role will involve managing patient records, scheduling appointments, and assisting with various administrative tasks.

Start: asap
Days: 4 days per week
Hours: Between the hours of 7.30am - 6.30pm (flexible)
Location: Covering two sites in Luton, LU1 and LU2

**Duties**:

- Answer phone calls, take messages, and direct calls to the appropriate staff members
- Update and maintain patient records in an accurate and confidential manner
- Verify insurance information and assist with insurance claims processing
- Prepare and process medical documents, such as referral letters, medical reports, and prescriptions
- Coordinate with other healthcare providers to schedule consultations or tests for patients
- Assist with billing and invoicing processes as needed
- Maintain inventory of office supplies and order new supplies when necessary
- Perform general administrative tasks, including filing, faxing, and scanning documents

**Experience**:

- Proven experience as a Medical Secretary or in a similar administrative role within a healthcare setting
- Knowledge of medical terminology, procedures, and regulations
- Proficient in using electronic medical record (EMR) systems
- Knowledge of SystmOne
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both written and verbal
- Attention to detail and accuracy in maintaining records and handling sensitive information

**Skills**:

- Strong administrative skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Excellent customer service skills with a compassionate approach towards patients
- Ability to work well under pressure in a fast-paced environment
- Strong problem-solving skills

**Job Type**: Permanent

**Salary**: £30,160.00 per year

**Benefits**:

- Free parking

Schedule:

- Day shift

**Experience**:

- GP Administration: 2 years (required)
- SystmOne: 2 years (required)

Work Location: In person

Reference ID: SECRETARY - LU1 - LB - 2024