Sheltered Housing Scheme Management

4 days ago


Stanmore, United Kingdom BDS Northern Full time

BDS Recruitment are currently recruiting for a Community Housing Officer based around the Bedlington area for a local housing association.

As Community Housing Officer - General Let & Leasehold, you will take a digital first approach to service delivery, providing a highly visible community-based service, engaging with residents on a day-to-day basis. You’ll respond to residents’ queries and feedback in a timely manner, always striving to improve customer satisfaction. Using your knowledge of housing management, including voids, lettings, income collection, anti-social behavior, and tenancy management, you’ll deliver a responsive and sensitive service to those who are at risk, making referrals where appropriate to relevant agencies. You’ll strive to improve the quality of life of residents through effective case management, providing an attractive environment and creating better neighborhoods leading to successful and sustainable communities
- Have CIH level 3 in Housing Management or equivalent or the willingness to work towards it.
- Have experience in a similar role and of working in a dispersed team.
- Be confident in presenting information to Court, Mediation or Tribunals
- Be responsive to residents individual needs

The position is a temp to perm role

Hours are full time between hours of Mon - Fri 9am - 5pm.

The rate of pay is £13.73 PAYE or £15.45 UMB. This will be a mix between office based in Bedlington, working from home and traveling around communities

**Salary**: £12.30-£15.20 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Stanmore, Greater London: reliably commute or plan to relocate before starting work (required)



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