Groups & Meeting Planner

6 months ago

Edinburgh, United Kingdom Hotel Co 51 Full time

WHO?

The Groups & Meeting Planner is a confident, organised, detailed orientated support for our Hotels and fantastic brands Moxy, AC by Marriott, Courtyard and Residence Inn team and is a buzzy point of contact between customers and hotels, this role is key to the success of the company.

We are looking for groups & events planner to support our hotels located in United Kingdom.

WHAT?

Manages all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts, both on the phone and in an operational environment, including any contractual obligations. Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract, verifying, documenting, and releasing any unused room or attraction inventory back for general sale. Works with Revenue Management on ensuring the Group ceiling is maximised, manages client expectations when requests for more rooms are made in inventory will be checked for availability and any discrepancies will be communicated to the client at the time of rooming list entry.

YOUR ROLE
- Manages the operational preparation for all group bookings, including guest deposits, Invoicing, room blocks, rooming list, cut-off dates, waitlist, overflow accommodations, rooming requests, contact relationships and ticketing needs
- Checks for accuracy on all booking sheets, contracts to verify that they are in accordance with operational guidelines (e.g., inventory, availability, rate structure, and operating procedures, such as deadlines for deposits, rooming list)
- Broad understanding of facility management including ability to manage guest room and meeting space inventories
- Knowledge of overall hotel operations as they affect each hotel for which they are planning events
- Produces Banqueting Event Orders
- Maintains organised, accurate files on each group account and monitors of the course of action for each account daily
- Manages commission requests and posts Marriott Bonvoy points
- Provides various updates to Group Sales Leader and communications to Sales, and Revenue Management
- Acts as primary Rooms Division contact in advance planning meeting, communicating all pertinent information to the Hotel Capt. GM, assistants, Crew Leaders as relevant Revenue Management, and Accounting
- Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract, verifying, documenting, and releasing any unused room or attraction inventory back for general sale Checks any increases in inventory for availability and any discrepancies will be communicated to the client at the time of rooming list entry
- Attends virtually any pre-event meetings as relevant, Bill Reviews and hotel visits for familiarisation
- Manages all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts, both on the phone and in an operational environment, including any contractual obligations
- Supporting on forecasts for group sleeping rooms and event revenue for assigned groups

Maintaining Focus
- Executes exemplary customer service to drive customer satisfaction and loyalty by understanding customer’s needs and recommending appropriate features and services that best meet their needs
- Supports the company’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience
- Services customers to grow share of the account
- Performs other duties, as assigned, to meet business needs

Who are you?

Expected Contributions
- Check accuracy of documents and data for sharing
- A focus on detail is an important trait
- Express yourself, but be clear in written and verbal communications
- Have a positive, open mind, and approach all tasks this way
- Display creativity and innovation to identify opportunities to improve processes that will enhance team productivity and business results
- Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards
- Maintain confidentiality of proprietary materials and information

Skills
- Top Communication ability
- A whizz with Opera Express and Opera Sales & Catering
- Curious and quick on new online tools that improve speed and efficiency of Rooming lists
- Strong organisational skills

The Future for you
- This role is an great way to progress into reactive and proactive sales roles or into operations within a growing, ambitious company
- Training and support is available through Marriott developments and internal 1:1 with your line manager
- Fully supportive sales culture within the whole team - lots of high level talent to reach out to and learn skills from

What do you know?
- High School diploma or equivalent required
- Preferred minimum of 2 years’ experience in hotels either Front Office, Reservations, Group or Guest facing Services
- Fluent command in English.

**About Hotel Co 51**

**About Marrio

  • Graduate Planner/Planner, Inverness

    1 month ago

    Edinburgh, United Kingdom Highland Council Full time

    Job Description Post Title: Graduate Planner 2/Planner Location : Inverness Hours : 35 hours per week Duration : Permanent Salary : £30, - £46, p.a. Salary placing will normally be at the first point of the scale. Contact Person : Bob Robertson Tel: Job Purpose : To assist and contribute to the delivery of a high quality planning...

  • Wedding and Social Event Planner

    3 weeks ago

    Edinburgh, United Kingdom Balmoral Hotel Full time

    Why join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 holidays per annum...

  • Planner / Senior Planner

    5 months ago

    Edinburgh, United Kingdom Montagu Evans Full time

    COMPANY, TEAM & ROLE OVERVIEW: **THE FIRM** Montagu Evans is an independent, market leading property consultancy. Headquartered in London with offices in Edinburgh and Manchester. Our work encompasses planning and development, specialist valuations and transactions across the United Kingdom. We’re a group of people that are excellent individually and...

  • Senior Town Planner

    2 weeks ago

    Edinburgh, United Kingdom CV-Library Full time

    The Company The client, one of the largest independent firms of Commercial Property Consultants, is looking for a Town Planner to join the team. They specialise in a range of projects from urban regeneration and commercial developments to heritage-led schemes and rural planning! The Position as a Town Planner Providing expert planning advice on a variety...

  • Wedding and Social Event Planner

    3 weeks ago

    Edinburgh, United Kingdom The Balmoral Full time

    The Position Do you have the drive and instincts of an organised planner? A passion for providing luxury hospitality? Are you ready to bring your experience and business acumen to a world-leading hotel group? Then Rocco Forte Hotels would love to invite you to join us as a Wedding & Social Event Planner in our Meeting and Events sales team. As an...

  • Town Planner

    2 months ago

    Edinburgh, United Kingdom CV-Library Full time

    Job Title: Town Planner Location: Edinburgh Are you an experienced and motivated Town Planner looking for a new challenge? Join a leading architecture and planning consultancy based in Edinburgh. This well-established firm is known for delivering innovative design and planning solutions across various sectors, including residential, commercial, and public...

  • Specialist Financial Planner

    6 months ago

    Edinburgh, United Kingdom AMG Search Full time

    AMG Search is currently looking for a Financial Planner to join a major Financial Services organisation that provides a tailored service to some of the UK’s most trusted professions. - In this important Financial Planner role you will be home based and in complete control of your working pattern. - Our client will offer you a client base in a trusted...

  • Senior Transport Planner

    6 days ago

    Edinburgh, Edinburgh, United Kingdom Access Talent Group Full time

    Access Talent Group is partnering with a leading international consulting engineering company to fill a key role in their Scottish office. This exciting opportunity offers the chance to work fully remote with occasional visits to Edinburgh.As a Senior Transport Planner, you will be responsible for designing and developing transportation plans for civil...

  • Wedding and Social Event Planner

    3 weeks ago

    Edinburgh, EH1, Edinburgh, United Kingdom Balmoral Hotel Full time

    Why join us at Rocco Forte Hotels? At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivaled service, and most importantly, to grow in their careers. As a member of The Balmoral team, you will also enjoy a fantastic range of perks, benefits, and rewards including: 29 holidays per annum...

  • Junior Transportation Planner Position

    6 days ago

    Edinburgh, Edinburgh, United Kingdom Access Talent Group Full time

    Job OverviewAccess Talent Group is looking for a dedicated Junior Transportation Planner to join their team in Scotland. This role offers an excellent opportunity to develop your skills and contribute to the success of a renowned international consulting engineering company.The successful candidate will be responsible for assisting in the preparation of...

  • Strategic Media Planner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Denholm Associates Full time

    Job DescriptionJob Title: Strategic Media PlannerLocation: EdinburghWe are seeking a highly skilled Strategic Media Planner to join our team at Denholm Associates in Edinburgh.The ideal candidate will have a strong understanding of media planning and buying, with excellent communication and analytical skills.Key Responsibilities:Develop and implement media...

  • Transport Planner

    2 months ago

    Edinburgh, United Kingdom RSK Group Full time

    SCP, part of the RSK Group, is recruiting for an innovative Transport Planner to join the team. This is a full time, permanent hybrid role and candidates must be commutable to the Edinburgh office. You will be joining a growing team, who cares greatly about the development, training and diversity of their growing workforce. SCP is a rapidly...

  • Senior Planner

    5 months ago

    Edinburgh, United Kingdom Colliers International EMEA Full time

    **Company Description** Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project...

  • Principal Planner

    7 days ago

    Edinburgh, Edinburgh, United Kingdom oilandgas Full time

    We are a leading multi-disciplinary consultancy firm offering a rewarding career opportunity for an experienced Senior/Principal Town Planner. As a key member of our team, you will have the opportunity to support the growth of our successful and progressive team in the North of England.About the TeamWe are committed to promoting a diverse and inclusive...

  • Senior RF Systems Engineer

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Weare5vtech Full time

    Weare5vtech is seeking a highly skilled Senior RF Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for designing and integrating advanced RF subsystems with BT/WIFI and Cellular for future products.The ideal candidate will have advanced experience in RF and analog electronics design, with proficiency in...

  • Project Planner

    5 months ago

    Edinburgh, United Kingdom Ventient Energy Full time

    The **Project Planner** will provide project planning and logístical support to the Engineering and Asset Management teams for the implementation of performance improvement initiatives, engineering life extension inspections and works, and reactive component repair or replacement. The role will also support the development, improvement and documentation of...

  • Supply Chain Planner

    6 months ago

    Edinburgh, United Kingdom Bairds Malt Limited Full time

    **JOB TITLE**: Supply Chain Planner **REPORTS TO**: Supply Chain Manager **DEPARTMENT**: Bairds Malt Limited **LOCATION**: Various **HOURS**: 35 hours per week & Additional hours required during harvest intake period. (Jul to Sept) **SUMMARY**: As a Supply Chain Planner, you will play a critical role in ensuring the efficient flow of raw materials and...

  • Transport Administrator/Planner

    6 days ago

    Newbridge, City of Edinburgh, United Kingdom CV-Library Full time

    Transport Administrator / Planner Location: Newbridge, Edinburgh Salary: up to £40k (with potential of a retention bonus) Contract: Fixed term contact minimum of 9 months Grafton Recruitment are looking for a Transport Administrator / Planner for one of their global, successful clients in the Edinburgh area. Someone who holds a current CPC licence...

  • Supply Inventory Planner

    5 months ago

    Edinburgh, United Kingdom RoslinCT Full time

    **Supply Inventory Planner** **Location**: Edinburgh BioQuarter, Little France **Who are we?** We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organization creating cutting-edge therapies that change people’s lives. Collaborative, dedicated, and talented people are the backbone of our culture, working both...

  • Senior Planner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Cundall Full time

    Role OverviewCundall seeks a highly experienced and commercially aware Planning Associate to join our Edinburgh or Glasgow Office, to lead the strategic development of our Town Planning activities in Scotland. This individual will manage the delivery of innovative planning solutions to complex projects, collaborating with cross-disciplinary teams to deliver...