Reservations Agent

5 months ago


London, United Kingdom Platinum Hospitality Full time

**Role**:Reservations Agent**
**Location**:London**
**Salary / Rate of pay**:Up to £27,000 p.a.**

Platinum Recruitment is working in partnership with a luxury hotel in London and we have a fantastic opportunity for a Reservations Agent to join their team either on a PT or FT basis.

**What’s in it for you?**

Besides the fantastic opportunity to show your talent and develop as a key member of the Front Office team? Take a look at some of the perks on offer:

- 28 to 32 days holiday per year (increase with years of service)
- Complimentary stay including an F&B experience
- Refer a friend scheme
- Discount in the F&B outlets
- Cycle to work scheme or season ticket loan
- Discounted family & friends rates

**Package**

Salary up to £27,000 + commission & service charge, depending on experience

***

**Why choose our Client?**

Our client is one of the very few independant hotels in London, providing 5 star accommodation and conveniently located within walking distance to some of London’s popular attractions.

**What’s involved?**

As a Reservations Agent your duties will include but not limited to:

- Input all Reservations accurately into the Opera PMS System, and Open Table/InfoGenesis
- Be fully conversant on hotel rates, packages, promotions to ensure revenue is maximised.
- Answer all incoming switchboard calls and take room service orders whilst forwarding to the team
- Make and confirm incoming room, and F&B bookings in line with the departmental standards

Ideally you will have previous luxury 4 or 5 star luxury Hotel experience working as a Reservations Agent and must be engaging, motivated and have excellent communication skills as well as pleasant telephone manner. Applicants who have a strong front office background will be considered and experience of Opera is essential.

***Sound like the role for you? **Then we would llike to hear from you

**_ Don’t forget to speak to your consultant about our “Recommend a Friend” referral scheme and find out how you could earn up to £250 per recommendation.
- **

**Consultant**:Helen Davies
**Job Number**:922695 /INDHOSP
**Job Role**:Reservations Agent
**Location**:London

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.


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