Head of Human Resources

5 months ago

Royal Tunbridge Wells, United Kingdom INFINITY GROUP Full time

**Head of Human Resources - Remote/Hybrid with unlimited paid holiday**

**About Infinity**

Infinity Group are forward-thinking Microsoft Cloud Solution Partner. We provide award-winning IT Managed Support, Networking solutions, and Digital Transformation, and deliver cutting-edge Dynamics 365 solutions to our UK-wide client base.

**What is it like working at Infinity?**

We understand the importance of work-life balance and flexible working, so our teams offer fully remote positions with occasional trips to the office or a Hybrid 2-3 days in the Kent head office and the rest remotely.

We are a close-knit team with a thirst for learning, who love autonomy and want to help our clients solve their business problems by thinking outside the box.

**The Role**

The Head of HR will support the management team in strategic and operational management of HR in order to achieve/exceed company success and growth goals by providing outstanding HR support and advice. The role is responsible for providing high quality, objective and robust business partnering and generalist support to ensure the business attracts, develops and retains great people ensuring the culture and values remain at the forefront of all activity.

This is a true HR generalist role with a current emphasis on supporting the delivery of the people strategies and working in areas including Performance Management, Employee Relations, Change Management, Succession Planning and Employee Engagement. The Head of HR oversees all human resources operations and ensures they are aligned with business goals of Infinity Group. You will work in partnership with the Leadership Team and Centres of Excellence to support creation of a high performing culture with

the right people in the right place at the right time.

The HoHR will also be responsible for the effective management of the HR team, ensuring that HR initiatives are implemented smoothly and effectively.

**What skills and working characteristics should this person have?**:

- Bachelor’s degree in human resources, Business Administration, or related field; master’s degree preferred.
- CIPD qualification or equivalent.
- Proven experience as a Head of HR, an HR Business Partner or similar role, with a strong focus on performance management and project management.
- Exceptional knowledge of HR policies, procedures, and employment laws.
- Strong interpersonal and communication skills.
- Ability to work collaboratively with all levels of the organization.
- Demonstrated ability to manage multiple projects and priorities in a challenging environment.
- Strong analytical and critical thinking skills.
- Leadership and team management experience.
- Strong Commercial Acumen

**As the Head of HR you’ll be responsible for**:

- Provide coaching, guidance and support to Management across a range of ER issues, managing any complex cases to mitigate risk to the business. Provide professional HR advice and support on a range of highly complex and sensitive issues including disciplinary, grievance, capability and appeals, and support the operational team with day-to-day employee relations cases.
- Work with the leadership team to define a highly business-focused HR strategy, translating the outputs into operational actions.
- Build effective relationships with the operational and leadership team, demonstrating the business value that can be added by the HR function.
- Encourage the integration of HR best practice into working practises and business planning.
- Support partners in employee engagement projects including championing the engagement survey, and ensuring the feedback is turned into tangible actions at business, regional and branch levels.
- Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Partner with line managers to develop and implement performance management strategies. Facilitate performance improvement plans and ensure alignment with business goals.
- Ensure HR policies, processes and procedures are implemented to the required standard across the business.
- Support the talent and recruitment partners and business agenda; identifying and acting in areas that need attention and improvement; drive high training standards across all divisions, highlighting the need for new training initiatives where required also to support the design and delivery of them.
- Undertake talent and succession planning reviews alongside partners, ensuring that there is a constant drive to raise the levels of capability across the business.
- Work with the wider HR function, sharing best practice and supporting HR initiatives.
- Analyse trends and metrics with the HR department.
- Function as a general point of contact for Managers at site for all HR related Operational queries.
- Work closely with the Leadership Team to ensure that optimal structures and headcount are in place at all times.
- Work in partnership with the operational manageme

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