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Food and Beverage Operations Manager
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Food and Beverage Team Leader
4 months ago
Newport Live is an award winning not for profit sport, leisure, and cultural trust; and registered UK Charity with an excellent track record of delivering innovative programmes and services to our communities and residents that _‘inspire people to be happier and healthier’._
**We are excited to have new Team Leader positions within our our Food & Beverage team, and we are looking for additional team members to join us on a Casual basis to pick up shifts as essential cover during events, busy periods, or absences.**
Our Team Leaders are responsible for operating our café and bar at the Riverfront Theatre, and café and events at the Regional Pool and Tennis Centre at Newport International Sports Village, so the requirement for flexibility between sites is essential.
With a focus on menu items quality and appearance, service and delivery times, and the fine details with our customers that define excellent customer service, you will lead by example, setting high standards of food hygiene, cleanliness, and presentation of our venues, supporting our Food & Beverage Manager, and supervising our Food & Beverage Assistants.
**Key requirements**:
- Experience of working in a busy, customer-facing catering environment
- Advanced Food Hygiene Certificate (Level 3)
- Allergen Awareness
- Ability to adapt quickly to changing priorities and demands with a flexible attitude and approach
- Comfortable working under pressure during busy periods, without sacrificing accuracy or customer service levels
- Confident IT user
- Previous people supervisory experience
- Experience of stock control and ordering
- Relevant NVQ qualification relating to food/catering
- Health and Safety training / qualification
- Ability to communicate in Welsh
At the Riverfront, you will be responsible for the day-to-day running of the café and the catering services for any meetings and events we are hosting for visitors; during events and performances you will also be responsible for the running of our bars.
At the Pool and Tennis Centre, you will be responsible for the day-to-day running of the café, and catering services for any meetings we are hosting, as well as busy events such as swimming galas, tennis tournaments and track events at the Geraint Thomas National Velodrome of Wales (also located at Newport International Sports Village).
**Hours**:Variable; shifts will be offered as and when available - sometimes at short notice; flexibility to cover shifts that can include early mornings, evenings, weekends, and bank holidays is a must.
**Pay**: £12.76 per hour
**Benefits**: Discounted Newport Live membership, free on-site parking, café discount, uniform provided, option to join generous pension scheme, and wellbeing programmes
**You must have a valid full UK driving licence (and willing to include business cover on your insurance) with access to your own car/vehicle, due to requirement of assisting with moving stock and equipment as and when necessary**
You should have the drive and passion for working in a sporting and leisure environment, and demonstrate our core values of Care, Passion, Teamwork, Inspiration, Innovation, and Inclusivity.
**Job Types**: Part-time, Zero hours contract
**Salary**: £12.76 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
Licence/Certification:
- Personal Licence (preferred)
- Driving Licence and access to a vehicle (required)
- advanced food hygiene certificate (level 3) (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Application deadline: 04/02/2024