Patient Transport Dispatcher

3 days ago


Bedford, United Kingdom East of England Ambulance Service Trust Full time

We are seeking a professional team player with good keyboard skills and the ability to remain calm under pressure. Your role will be to control all aspects of running a busy ambulance service day control with regards to patient journeys and appointments.

Main duties to oversee and organise the transportation of patients, liaising with outpatient clinics, patients, hospital wards, ambulance staff and volunteer car drivers. You will also be required to plan and re-allocate journeys to ensure that we make the best use of the transport resources available so you need to be able to negotiate, and be willing to solve problems.

Main duties to oversee and organise the transportation of patients, liaising with outpatient clinics, patients, hospital wards, ambulance staff and volunteer car drivers. You will also be required to plan and re-allocate journeys to ensure that we make the best use of the transport resources available so you need to be able to negotiate, and be willing to solve problems.

You will need to be assertive, tactful, responsible and amenable and have excellent customer service skills.

This is a busy but rewarding role which will suit someone who enjoys making decisions, adapting quickly to changing itineraries and the satisfaction gained from providing excellent customer service for the hospital and patients.

We are an organisation who focus's on our people, leading with positivity, by example and looking after our team. We recognise the pressures and challenges within a busy emergency service and work together to provide a place people want to work.

A uniform and full training will be provided.

This post attracts enhancements for unsocial hours

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