Project and Reporting Admin Assistant

2 months ago

London, United Kingdom API Compliance Ltd Full time

**Overview**

We are a boutique financial services consulting firm with a small, UK team of international staff. We provide regulatory and financial crime support to UK regulated businesses.

We are looking for a project and reporting assistant to help our team of consultants manage their administrative work around client projects and reports filed to regulators.

This is both an internal and client-facing role requiring a calm, polite demeanour and the ability to work under pressure.

**Responsibilities**

Project support:

- Collecting and organising project information for consultants
- Reviewing information provided by clients for quality control before handover of the project pack to consultants
- Coordinating calls with clients

Reporting support:

- Assisting regulatory administrator with the collection and preparation of regulatory reports

General office support:

- Call answering
- Preparing client proposals
- Ordering office supplies
- Processing accounts payable invoices
- Updating and maintaining our CRM
- General office admin
- Meeting room bookings
- Greeting visitors and setting up meeting rooms
- Travel booking

Customer due diligence:

- Preparation of customer due diligence packs for new customers

**Required experience**
- 1-3 years in a similar, office-based admin role, preferably with a similar, fast-paced firm

**Essential skills**
- Punctuality
- Time management
- Ability to work under pressure. Our client work is time critical - you will often be working to right deadlines
- Curiosity and a desire to learn and understand
- Acute attention to detail - zero-error approach to work
- Excellent numeracy skills. Confident in handling routine calculations, spreadsheets etc.
- Disciplined and systematic approach to work - you will typically be working on many different projects at once
- Professional-level English either as native speaker or professional-level second language
- Ability to communicate effectively with both native
- and non-native English speakers - many of our clients are international
- Confidentiality - you will handle sensitive, confidential client data
- Confidence and diplomacy skills. You will be dealing directly with our consulting clients who are typically SMEs with many competing priorities. You will often speak with senior managers and directors
- Outgoing, friendly demeanour - much of your day will be spent speaking with other staff members and clients

**Desirable skills**
- Experience using task management tools such as Asana, as well Hubspot CRM
- Focus on efficiency, including good use of keyboard shortcuts
- We are a global business with a multilingual team - any additional languages you speak may be useful for the business

**Education**
- GCSE grade A*-B in English, Maths and Science
- Undergraduate degree

**Progression/career development opportunities**
- Additional training for regulatory admin support on FCA process
- Potential progression to project coordination/operations management

**Employment terms**
- 25 days annual leave + bank holidays
- Pension at statutory minimum

**Other details**

Dress code: Office wear. This includes smart clothes when working from home as we have frequent video calls with clients

Location: For the first 6 months, you will typically be based 5 days per week (as determined by your line manager) at our central London office next to Bank/Monument station. This can be reviewed after 6-12 months depending on progress, performance and business requirements

Hours of work: 37.5h per week, 9am to 5.30pm with 1 hour lunch break

Reporting to: Regulatory administrator and director

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £24,000.00-£29,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (required)

**Experience**:

- Administrative: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 29/09/2023
Expected start date: 01/11/2023

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