Call Centre

Imperial Personnel are looking for Customer Service Advisors to work in a vibrant Inbound Call Centre in Stoke. Our client is a premium parcel carrier who take pride in ensuring their customer experience is the best in the market. - To be flexible to work on a rotated system, 5 out of 7, 37.5 hours a week working between 08:00 - 20:00 including Saturdays. -...

**Are you an experienced Call Centre Team Leader Looking to move up to a Call Centre Team Manager role?** We are currently recruiting an experienced Call Centre Customer Service Team Leader to join our Global organisation & support the Customer Service Managers in delivering excellent customer service to all our customers. The primary focus of the Customer...

**Are you an experienced Call Centre Team Leader Looking to move up to a Call Centre Team Manager role?** We are currently recruiting an experienced Call Centre Customer Service Team Leader to join our organisation & support the Customer Service Managers in delivering excellent customer service to all our customers. The primary focus of the Customer...

The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

**We are looking for a talented, inspirational experienced Call Centre Customer Service Team Leader or Call Centre Customer Service Team Senior to help support & develop our customer service teams based in Stoke.** **As a Team Leader, you will lead by example when it comes to delivering outstanding service and you will do this by providing a fantastic...

Debt Collector- Mainly Inbound CallsSTART DATE: FEBRUARY 2025£23,500 BASIC + BonusMonday- Friday working hours between 8am and 7pm (one Saturday in four)Our client is a very successful debt collection company who work with some of the UK's largest utility, retail and government bodies. They have over 200 people working across teams internally, and are...

The post is to cover days, evenings and nights including weekends and Public Holidays to cover a busy 24/7 Switchboard service We are the first point of contact for our patients, clients, suppliers and staff throughout the Trust and the wider NHS. You will handle calls from general enquiries to emergency response procedures. Customer service is key to this...

We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

Are you up for a new fun and friendly role? If you are still reading this, (_and we assume you are_) we would love to hear from you! We are passionate about recruiting the right person to join our team. **We are looking for new call centre agents to deal with new enquiries and develop new business, but someone who will develop with the business as we...

**We are always looking to grow our teams with talented people, just like you! **If you are polite, professional and tenacious then we want to hear from you as we are looking to grow and extend our customer service collections team. March 21st start** **This is a permanent role **Salary - £19,000 OTE £21,400 choose your own shift pattern from these...

The post is to cover predominantly day and evening shifts, including weekends and Public Holidays. Shifts are 7.5hrs rota’d 5 days over 7 and will vary with the earliest start time being 6am and the latest finish time being 10pm. The post holder may be required to cover night shifts to meet the needs of the service. We deliver a busy 24/7 telephone...

An exciting opportunity has arisen for an Call Centre/Administrative Support Assistant to be based within the Outpatient Directorate at our Stoke site. The roleis a 12 month fixed term post/ secondment opportunity to be reviewed after 9 months This is a varied role involving supporting with any incoming calls to the Appointments Call Centre and booking...

Roles & Responsibilities: We are currently recruiting for **Guest Excellence host - Call Centre Advisor, **to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! What will you do? - Respond to pre-visit enquires and post-visit feedback via all platforms to the highest quality and in a timely manner. - Take...

**IMMEDIATE INTERVIEWS AVAILABLE** **Have **you previously worked in a fast-paced office or call Centre customer service environment as a sales support administrator or customer service advisor or call centre & are passionate about customer service we would love to hear from you** **Are you someone who strives within a busy environment is confident in...

**Immediate Interviews: 19k plus 2.1k Annual bonus start dates scheduled for call centre customer service collections advisors** **Due to growth & expansion we are recruiting additional customer service collections advisors on a full-time permanent basis for our customer service collections department based in Stoke-on-Trent.** Our Customer Service and...

The post is to cover predominantly day and evening shifts, including weekends and Public Holidays. Shifts are 7.5hrs rota’d 5 days over 7 and will vary with the earliest start time being 6am and the latest finish time being 10pm. The post holder may be required to cover night shifts to meet the needs of the service. We deliver a busy 24/7 telephone...

The post requires flexibility and is to cover predominantly night shifts, including weekends and bank holidays with a requirement to cover day shifts as and when required to meet the service needs. We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide...

'''Duties''' As a Call Center Representative, you will be responsible for: - Handling a high volume of inbound and outbound calls - Providing excellent customer service and resolving customer inquiries - Conducting data entry and maintaining customer records accurately - Utilizing phone etiquette to ensure positive customer interactions - Upselling...

**Call Handler** **£23,000 rising to £23,500 after probation** **Bonus of up to £2400 annually + one off £500 bonus after 3 months of training** **Role**: - Handling inbound and outbound calls to discuss customer payments - Build up rapport with customers quickly on the call - Excellent listening skills - Working with the customer in order to find the...