Independent Personal Advisor

2 weeks ago


Cardiff, United Kingdom Cardiff Womens Aid Full time

**Independent Personal Advisor / Independent Domestic Violence Advisor**

An exciting job opportunity at Cardiff Women’s Aid (CWA) for someone who is dynamic, inquisitive, has a passion for rights, diversity and inclusion and wants to fight alongside those who may not have a voice. We are a women’s equality organisation which exists to eradicate violence against women and girls and to support survivors. We recognise that ending violence and abuse takes a whole society approach to social change, and it needs you to help us achieve this.

**We have a generous benefit package**:

- Generous Annual Leave Package Totalling 36 Days (Inclusive of Bank Holidays)
- Pension
- Life Assurance
- Employee Assistance Program - supports your health and wellbeing at home and work
- Flexi Working
- Paid Company Sick Pay & Emergency Dependent Leave
- Real Living Wage Employer
- Bike to work scheme, among other benefits.

**Salary**: £21,700 - £23,700 per annum plus on-call allowance

**Hours**:

- The post holder is expected to work flexibility Monday to Friday 09.00-19.00
- To take part in the 24/7 on call service

**Context of Job**:
RISE delivers expert, specialist, independent and domestic violence/abuse and other violence services to women and children through a range of delivery mechanisms including: specialist risk and needs assessments, individually tailored support packages, group work and accommodation.

**Purpose of Job**:
To provide a high-quality frontline service to victims of domestic and sexual abuse and wider VAWDASV issues. Delivering a range of crisis intervention, early intervention and prevention work, intensive support, and accommodation-based support.

Post open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.

**Main Duties**:
The adult services department is made up of a duty team and a community team.

The role will require you to work flexibility between these teams to suit the needs of the department.

**Duty**:

- Provide proactive immediate crisis intervention through individual safety and support planning.
- Identify and assess the risks and needs of service users by completing detailed assessments with the client
- Complete referrals to appropriate safeguarding agencies such as MARAC, Children’s Services, Adult Services where relevant.
- Support, signpost and refer women and children to the services they wish to engage with for example social services, the police, parenting, health, legal, DWP, housing, homelessness, recreational, educational, and cultural services and also CWA’s other internal services.
- Ensure accurate and timely case recording is maintained
- Process and contact all Public Protection Notices received in accordance with best practice and KPI timeframes
- Review cases and referrals on the case management database completing necessary actions, administrative tasks and/or making contact with service users to ensure all client support needs and KPI targets are being dealt with in a timely manner.

**General Responsibilities**:
All workers have a responsibility to work with colleagues in maintaining service delivery.
- Attend meetings as necessary.
- Participate in the case management/supervision system
- Comply with GDPR/data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
- Respect and value the diversity of the community in which the services work, and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
- Remain up-to-date and compliant with all organisational procedures, policies and professional codes of conduct and uphold standards of best practice.
- To represent Cardiff Women’s Aid and to promote its ethos; to work in a positive way and to feed back fully to the organisation.
- Contribute to monitoring and reports.
- Participate in the 24/7 service.
- Undertake training to update skills in line with the Cardiff Women’s Aid/RISE Training and Development Policy
- Deliver internal & external training when required.
- To maintain anti-oppressive and anti-discriminatory work practices.
- Abide by the organisations confidentiality policy
- To ensure that personal behaviour and that of staff in area of responsibility demonstrates integrity, openness, honesty, is anti-oppressive, non-judgmental, and supports diversity.

**Job Types**: Full-time, Permanent

**Salary**: £21,700.00-£23,700.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Life insurance
- Sick pay

Day range:

- Monday to Friday

Shift:

- 10 hour shift

Work Location: In person

Application deadline: 21/06/2023


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