Finance Officer

7 months ago

Hemel Hempstead, United Kingdom Department for Levelling Up, Housing and Communities Full time

**Details**:
**Reference number**:

- 308698**Salary**:

- £25,324-
**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- Finance**Type of role**:

- Finance**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Darlington, Hemel Hempstead, WolverhamptonAbout the job

**Job summary**:
The roles are based in Finance Shared Services Division (FSSD) within the Department for Levelling Up, Housing & Communities (DLUHC), and also provides transactional finance services to the Planning Inspectorate (PINS), Valuation Tribunal Service (VTS) and Regulator for Social Housing (RSH). FSSD consists of a number of cross-functional teams who deliver finance transactional services and support to a customer base of 3000 users.

We are recruiting up to 3 posts which will work within the finance operation team.

**Job description**:
Key responsibilities include:

- Working as part of the finance operational team, providing advice and support to Finance SAP users in DLUHC, PINS, VTS and RSH.
- To carry out a range of transactional tasks within agreed service levels.
- Accurately record financial transactions in a prompt timely way, adhering to the rules and controls in place to protect government funds.
- Monitor team inbox ensuring all enquiries are answered in a timely manor and prioritising enquiries escalated to you to achieve a quick solution.
- Liaise with customers and clients to resolve outstanding queries.
- Maintain constant vigilance for possible fraud.
- Communicate with the rest of the team to help clarify goals on a daily basis.
- Assist with any general finance tasks as required, ensuring accurate audit trails are maintained.
- Carry out data collection exercises and collate statistics for reporting purposes.
- Assist in the regular review of the team’s work instructions and process maps, ensuring all instructions are up-to-date and accurately reflect current processes.

**Person specification**:
Essential skills:

- Customer service: the ability to deliver a quality customer service; organised to ensure service delivery objectives are met and be flexible to meet tight deadlines.
- Work collaboratively; the ability to develop effective working relationships with a range of stakeholders to support delivery of business outcomes. Working with remote colleagues.
- Excellent communications skills : both written and verbal.
- Strong organisations skills; the ability to co-ordinate multiple tasks.

Desirable skills:

- Previous experience in a finance and/or wider operations role
- Experience of using finance software SAP
- Digital skills; experience using Microsoft 365, excel, word, teams and outlook.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service

**Benefits**:

- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Strengths.**We are for everyone**

**We would strongly recommend that applicants get in touch with the vacancy manager to find out more information about this role.**

We are for everyone

DLUHC want to bring in a diverse workforce at all levels.

Most of our campaigns utilise multiple assessors and so it is possible that each of your answers would be viewed by different assessors.
- The assessor won’t be reading your answers sequentially.
- Do not assume that the same assessors will have read all of your answers.
- If talking about something in your first answer, make sure that you write the second answer as if you had not written the first (and so on)

**At sift, we will be assessing**

Behaviour 1 (lead behaviour) - Making effective decisons

Behaviour 2 - Communicating and Influencing

Behaviour 3 - Working together

Behaviour 4 - Managing a quality service

There is a 250 word limit per question.

**The interview will be of a blended nature consisting of the following success profiles elements**:
Behaviour

Strength

**In the full campaign we will test the below Success Profile Elements**:
Behaviours: (Making effective decisions, Communicating and influencing, Working together, Managing a quality service)

Strengths: Yes

**EO salary**
- ** The salary for this role is £28,412 (London) or £25,324 (National).**:
**BENEFITS**:
**Transfers across the Civil Service on or after 4 October 2018**:
**GEOGRAPHICAL LOCATION**:

- Hemel Hempstead
- Wolverhampton
- Darlington*
- **Please note**:The Darlington Economic Campus (DEC) is a pioneering new cross-government hub whi

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