Watersports and Retail Assistant

3 months ago


Brighton, United Kingdom Paddle People Full time

Paddle People is a water sports and retail business within the Sea Lanes development on Brighton beach. We primarily offer SUP and Kayak rental and lessons and sell water sports and beach accessories in our retail space.

We are looking for a hardworking and energetic individual to join us and assist on a casual basis at our beach front retail shop and SUP and kayak rental unit for the busy summer season (April - September).

The working days will be varied as our offering is very weather dependant, so we are looking for someone who's happy to work more during busier periods and understands that during quieter periods we can't guarantee shifts. Our working days for the with weekends bringing lots of customers, so flexible availability is important, with hours split between shop-based and beach-based. The role will include but not be limited to the following:

- Assisting customers with equipment including SUP, kayaks, wetsuits and buoyancy aids,
- Giving safety briefings (information provided by us),
- Managing bookings,
- Handling customer enquiries,
- Loading and unloading equipment into our beach-side storage unit,
- Cleaning equipment and keeping records of condition,
- Serving customers including taking payments and issuing refunds,
- Managing stock levels and re-stocking where required,
- Liaising clearly and regularly with the beach/shop side team members via radio,
- Providing basic first aid if required.

**Essential requirements**:

- Experience working in a busy retail **and/or** water sports environment,
- Ability to effectively and professionally handle and prioritise multiple demands at a time,
- Excellent customer service.

The Sea Lanes development includes a 50m outdoor swimming pool (for which a discount is offered for staff), a yoga studio, bar, coffee shop and more, so enjoys high footfall and is a vibrant social hub.

**Job Type**: Zero hours contract

**Salary**: £12.00 per hour

**Benefits**:

- Employee discount
- Store discount

Schedule:

- Day shift
- Weekend availability

Work Location: In person


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