Receptionist/ Help Desk

4 weeks ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

An exciting opportunity has arisen within the Imaging Directorate for an enthusiastic, efficient, flexible individual who is able to multi-task to join the team as an Imaging Help Desk/Receptionist Administrator working 37.5 hours per week.

This post involves rotating as per the rota on 4 Reception areas - Main Reception, Help Desk Reception, MRI Reception and Nuclear Medicine Reception.

This is a demanding role comprising a wide range of administration duties, where multi-tasking and attention to detail are required. Telephone / ICT skills are essential. You will be a quick thinker who is able to juggle tasks, a team player and also a confident person who is able to work independently.

You will need to be flexible as the rota requires Monday to Sunday working including Mornings, afternoons, long days, weekends, and Bank holidays

Welcome patients into the Imaging Department and attend them on the Imaging Computerised system. The patients attending could be for X-Ray, CT, MRI and Ultrasound.

Liaise with all Modality Team Leaders and staff in the Imaging Department.

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.



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