Adviser (Trainee Option Available)

2 weeks ago


North Lincolnshire, United Kingdom Citizens Advice Full time

**Position**: Adviser (Trainee Option Available)

**Location**: North Lincolnshire

**Closing date**: 03 July 2023

**Role details**:
Job title: Adviser (Trainee Option Available)

Location: North Lincolnshire

**Salary**: Trainee - £24,640 (per annum) Proficient Salary - £27,460 (per annum)

Salary pro rata: No

Hours per week: 36.25

Type of contract: Fixed term

This is an opportunity for you to join an established charity that has an excellent reputation locally as a trusted partner and as a great place to work. You’ll be a part of a small, but committed team with big ambitions that works cohesively and effectively together to get things done. This role is offered both on a trainee and a qualified basis.

You will provide generalist level advice and casework focused on welfare benefits, housing and energy as well as offering non-monetary debt advice about priority debts and budgeting.

You’ll help people to understand their rights and responsibilities by exploring their problems in depth. You'll proactively encourage clients to take responsibility for completing actions to resolve problems themselves. Taking responsibility for cases and advocating on behalf of clients where appropriate.

You’ll work closely with our key partners across North Lincolnshire within the statutory and voluntary and community sectors and ensure clients receive a good quality and holistic service that supports individuals to remove the financial and psychological barriers to achieving positive outcomes and build resilience for the future.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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