Outbound Sales Agent

2 weeks ago


Birmingham, United Kingdom Zenith PA Full time

**About us**

Zenith PA is a business based in Birmingham. We are professional PA and Call Handling Solution Company.

Whether it’s appointment scheduling, call overflow handling, or live chat management, we adapt to our clients unique requirements and work in harmony with their existing processes.

**Responsibilities**:

- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend products or services that best meet their requirements
- Communicate effectively with customers to gather information, clarify details, and provide accurate and helpful information
- Perform data entry tasks to update customer records and maintain accurate documentation
- outbound calls to established businesses to try to pitch the services to the company
- use variety of softwares such as Microsoft Office and CRM's

Qualifications:

- Strong phone etiquette skills with the ability to handle a high volume of calls professionally and efficiently
- Fluent in English with the ability to communicate effectively
- Ability to upsell products or services to customers based on their needs and preferences
- Strong analytical skills to assess customer needs and provide appropriate solutions
- Excellent communication skills, both verbal and written, to effectively interact with customers and colleagues
- Proficient in data entry to accurately update customer records and maintain organized documentation

Zenith PA is a business based in Birmingham. We are professional PA and Call Handling Solution Company.

Whether it’s appointment scheduling, call overflow handling, or live chat management, we adapt to our clients unique requirements and work in harmony with their existing processes.

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a strong desire to help customers, we would love to hear from you.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £10.50-£14.00 per hour

Expected hours: No less than 5 per week

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Application question(s):
**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Sales: 1 year (preferred)

Ability to Commute:

- Birmingham (required)

Work Location: In person

Application deadline: 31/03/2024


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