Health Care Support Worker

2 weeks ago


Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

Do you want to make a difference to children and young people’s lives in your community?

The team at Amber Lodge are looking for a motivated support worker to join our team who has a passion for working with children/ young people in a mental health setting.

No experience? No problem. We will teach you everything you need to know. To us, it is more important that you are a caring and kind person with a genuine desire to help and support the children and their families. If this sounds like you, then you already have the skills that make a great Health Care Support Worker.

Amber Lodge is an intensive, specialist mental health service for primary school aged children (5-11) who are experiencing a range of complex mental health, developmental and emotional and behavioural issues. The service is focussed on the child and family in a holistic way, providing assessment and therapeutic services both in the home and in the community and in a day setting.

The successful applicant will join a highly experienced staff team to assist children in exploring, understanding and managing their thoughts feelings and emotions by offering a suite of therapies. They will work alongside the multidisciplinary team at Amber Lodge to support the delivery of individually tailored care plans to meet each child’s specific requirements and contribute to the teams formulation and assessment processes.

The work delivered on the Lodge is through a combination of day unit attendance and intensive community outreach to ensure a robust and comprehensive level of care is provided to the young people attending the Lodge. The support worker role will find the successful applicant working predominantly on the day unit delivering structured/ unstructured/ individual/ group based work alongside the multidisciplinary staff team. Working hours are Monday to Friday 0830-1630.

The post holder will assist the registered nurses in meeting the identified needs of children, young people and families.

To be directly responsible to and work under the direct / indirect supervision of the shift coordinator, registered nurses and unit / deputy unit managers.

To work as a member and alongside the multidisciplinary team supporting the nurses to fulfil the nursing process and strive to make positive changes for the children in our care.

To provide care to our young people based around the trusts values.

Sheffield Children’s is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision “to create a healthier future for children and young people.”
- Outstanding patient care
- Brilliant place to work
- Leader in children’s health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
1. Communication and Relationship Skills
- To maintain confidentiality of information regarding children, young and families at all times
- To provide and receive routine information where there are barriers to understanding
- To communicate and liaise effectively with all members of the multidisciplinary team, both verbally and in writing
- Promote and maintain good and effective communication with children young people, families.
- To develop therapeutic relationships with children, young people and families using tact reassurance and empathy
- To work collaboratively with colleagues for the benefit of children, young people and families
- Act as an advocate for children, young people and families
- Interact with child, young person, parents/carers, visitors and other staff in a professional manner
- Communicate with the nurse in charge on shift and deputy / unit managers regarding any problems, untoward occurrences or incidents / accidents that occur

1. Knowledge, Training and Experience
- To perform a range of work procedures that require on the job support / training.
- To have a basic knowledge of safeguarding.
- To contribute to the induction of new staff and students.
- To have an awareness of legal frameworks e.g. Mental Health or Children’s Acts

1. Analytical Skills
- Ability to judge straightforward role related facts or situations.
- Analysis of immediate child, young people and families immediate presentations

1. Planning and Organisational Skills
- Under the direction of the registered nurse, organises day to day work tasks or activities.

1. P



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