Apprentice General Insurance Clerk

6 months ago


Lowestoft, United Kingdom WS Training Apprenticeships Full time

Apprentice General Insurance Clerk with SHARPLEY & REGENT INSURANCE LTD:
You will play a crucial role in supporting the insurance operations of our company. You will be responsible for telephone answering and processing insurance enquiries, updating customer information and providing exceptional customer service. Your attention to detail and ability to work efficiently will contribute to the overall success of our team.

**What will the apprentice be doing?**
- Customer facing & telephone enquiry servicing
- Process insurance enquiries, policy changes, and renewals
- Verify accuracy and completeness of insurance forms and documents
- Update customer information in the database
- Assist customers with insurance inquiries and provide excellent customer service
- Collaborate with insurance underwriters to ensure smooth operations
- General office duties in helping an office to run smoothly
- Maintain confidentiality of sensitive customer information

**What training will the apprentice take and what qualification will the apprentice get at the end?**
- Business Administrator Level 3 standard
- Functional Skills L2 Maths and English to be taken if an equivalent grade has not been achieved
- Training schedule has yet to be agreed. Details will be made available at a later date

**What is the expected career progression after this apprenticeship?**

Insurance in house training and progression to insurance examinations as a route to account executive level.

**Job Types**: Full-time, Apprenticeship

Pay: £15,652.00-£16,380.00 per year

Schedule:

- Monday to Friday

**Location**:

- Lowestoft (preferred)

Work Location: In person


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