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Afternoon Tea Lounge Head Waiter/waitress

4 weeks ago

Forest Row, United Kingdom Ashdown Park Full time

**Job Ref**:ELI2003

**Branch**:Ashdown Park

**Location**:Ashdown Park, Forest Row

**Salary/Benefits**:£23,000 per annum plus service charge* (approx. £2880 per annum) Live in available.

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:17/02/2023

**Closing date**:19/03/2023

**Lounge Head Waiter/Waitress Overview**

As Lounge Head Waiter/Waitress you will assist the managers in overseeing food and beverage service and in ensuring our guests enjoy the very best dining experience in our elegant Lounges and Cocktail Bar. Our aim is to create distinctly memorable experiences and so we strive to make every meal an occasion for our guests.

**Lounge Head Waiter/Waitress Key Attributes**
- Have enthusiasm, dedication and a genuine passion for food, drinks and people.
- Have excellent customer care skills and attention to detail
- Supervisory experience within the hospitality industry
- Excellent communication skills and the ability to lead a team
- Good time management and the ability to remain calm under pressure

**Due to our rural location you will need your own transport**
- At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about._

**About Ashdown Park Hotel Country Club**:
Ashdown Park Hotel and Country Club is a stunning grade two listed country house set in 186 acres of beautiful grounds on the edge of the Ashdown Forest. With an award winning 4 red star Hotel, fine dining two rosette Anderida Restaurant, 3 lounges, 17 conference banqueting rooms, Cocktail Bar, Brasserie, fully equipped Country Club and Spa, we offer our guests a complete experience.

**Why work at Ashdown Park Hotel Country Club**:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you

**Benefits**

To support and reward our staff we offer:

- A commitment to pay above the living wage
- Generous share of the monthly Service Charge
- Career development with accredited training providers
- Enhanced holiday programme reward scheme for long service
- Employee Assistance Programme - Hospitality Action
- Meals provided by our talented kitchen team
- We have plenty of free parking
- Generous 'Refer a Friend' bounty incentive
- We also have amazing recognition awards for exceptional customer service
- Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are
- service charge amount is dependent on overall sales performance

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