Customer Experience Executive

3 weeks ago


Greenford, United Kingdom PRESS Healthfoods Full time

**Do you enjoy solving problems and ensuring that every customer gets the best experience possible? Then this could be the role for you.**

**We are looking for a great new member to join our ever-growing team, joining our Customer Experience team at PRESS Healthfoods We started out 7 years ago as a hand-pressed juice company, selling our products out of a bathtub in Old Street station. Today, we are stocked in over 700 retailers across the UK, EU & USA and we are fast becoming the most reputable and trusted plant-based, online nutrition business in the UK.**

**This exciting role takes ownership of both our “Customer Experience & Order Processing” operations here at PRESS. Ensuring that any interaction with our customers is a positive one & leaves them with a smile on their face. You will also be responsible for assisting the team in ensuring all orders are processed correctly and go out on time.**

**The job is based in our Greenford DC (Central Line), where you will work closely with the Customer Experience Manager, Digital & Commercial departments. It’s a fast-paced environment where everyone is hands on and works hard to ensure the best possible experience for our customers.**

**This role will require you to multi-task and complete all tasks to deadlines every day. Using attention to detail and accuracy under pressure, you will meet deadlines to support our Warehouse Team.**

**We are looking for someone who**:

- **Has a happy and fun personality**
- **Has great communication skills**
- **Has great customer service**
- **Has a high standard of written English**
- **Has good organisation**
- **Has initiative and takes responsibility for their job**
- **Has a high level of pride in the work they deliver**
- **Can work in a fast-paced environment**
- **Has good multi-tasking skills**
- **Can work well in a team**
- **Has good attention to detail**
- **Able to problem solve**
- **Confident telephone manner**

**Skills and traits that will help you succeed**:

- **Strong communication skills**
- **A high level of IT literacy**
- **Professional manner**
- **Flexible with the ability to adapt**
- **Can work well under pressure**

**What we will offer in return**:

- **A great place to work, filled with great people.**
- **An environment to progress and thrive.**
- **Regular company socials & events.**
- **A whopping 33 days of annual leave (inc BH’s).**
- **An attractive package which includes a bonus scheme.**
- **Some amazing staff and friends & family discounts.**

**Previous experience in Customer Service, Warehouse Logistics or an Administration role is essential & previous experience with CRM systems such as Zendesk, Freshdesk or Gorgias would be advantageous.**

**So, if you have a great track record in customer service and operations, enjoy working hard as part of a growing, friendly team with great prospects, we want to hear from you**

**Please provide us with a short answer in a cover letter as to why you would be a great fit for this role.**

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00-£26,000.00 per year

Additional pay:

- Bonus scheme

Schedule:

- Day shift
- Weekend availability

Application question(s):

- Are you flexible for weekend work should the business require it?

**Experience**:

- Customer service: 2 years (required)



  • Greenford, United Kingdom PRESS Healthfoods Full time

    PRESS Healthfoods is a leading provider of high-quality health food products. We are currently seeking a motivated and customer-focused individual to join our team as a Customer Experience Executive (Part Time) at our Greenford DC (West) location. This role will primarily involve providing excellent customer service, managing order processing, and working...


  • Greenford, United Kingdom PRESS Healthfoods Full time

    **Do you enjoy solving problems and ensuring that every customer gets the best experience possible? Then this could be the role for you.** **We are looking for a great new member to join our ever-growing team, joining our Customer Experience team at PRESS Healthfoods! We started out 7 years ago as a hand-pressed juice company, selling our products out of a...


  • Greenford, United Kingdom Vanta Staffing Limited Full time

    **Customer Service Executive** **Logistics partner to the fashion & technological industries** **Circa £23k + benefits** **Colnbrook** **Monday to Friday, 7:30am - 4:30pm** We are a logistics partner to luxurious fashion brands, the gaming industry & technology sector. Due to recent growth and the recent acquisition of new exciting clients, we need two...


  • Greenford, United Kingdom PRESS Healthfoods Full time

    **Do you enjoy solving problems and ensuring that every customer gets the best experience possible? Then this could be the role for you.** **We are looking for a great new part time team member to join our ever-growing team, joining our Customer Experience team at PRESS Healthfoods! We started out 7 years ago as a hand-pressed juice company, selling our...


  • Greenford, United Kingdom PRESS Healthfoods Full time

    **Do you enjoy solving problems and ensuring that every customer gets the best experience possible? Then this could be the role for you.** **We are looking for a great new member to join our ever-growing team, joining our Customer Experience team at PRESS Healthfoods! We started out 7 years ago as a hand-pressed juice company, selling our products out of a...


  • Greenford, United Kingdom Reed Business Support Full time

    **Customer Service Executive** **Greenford** **Salary: Up to £30,000 per annum.** Hours per week: 40 hrs (one hour lunch break) + Excellent staff benefits available This position is worked on a shift basis 8am -5 pm or 9am-6pm (alternate weeks) Monday to Friday To assist with establishing and maintaining working relationships with new and existing clients...


  • Greenford, United Kingdom Reed Business Support Full time

    **Customer Service Executive** **Greenford** **Salary: Up to £30,000 per annum.** Hours per week: 40 hrs (one hour lunch break) + Excellent staff benefits available This position is worked on a shift basis 8am -5 pm or 9am-6pm (alternate weeks) Monday to Friday To assist with establishing and maintaining working relationships with new and existing clients...


  • Greenford, United Kingdom Santander Full time

    Customer Experience Advisor | S1 | Everyday Banking | Greenford Country: United Kingdom **Join our community** We are currently recruiting for part-time Customer Service colleagues (24.5 hours per week) with a starting package of **£26,672 (pro-rata) **this is made up of a base salary of **£24,538 (pro-rata) **along with an additional **£500 **flexible...


  • Greenford, United Kingdom William Jackson Food Group Full time

    **National Account Executive**, Greenford, London, To support our growth in the casual dining, manufacturing and export channels, whilst ensuring that both our customers’ needs and internal business and operational needs are met. This role reports to the Senior National Account Manager. This is a lovely opportunity to join a business with an impressive...


  • Greenford, United Kingdom Santander Full time

    Customer Experience Adviser | S1 | Everyday Banking | Greenford Greenford, United Kingdom **WHAT YOU WILL BE DOING** **Join our community** **We are currently recruiting for full time permanent role, with a starting salary of £ **20,188** For our customers, you’ll be more than just the friendly face and voice of Santander. You’ll be a listener and...

  • Ecommerce Executive

    2 weeks ago


    Greenford, United Kingdom Recruitment Genius Full time

    We are currently looking for an enthusiastic and proactive professional with a track record of delivering successful multi-channel campaigns, to join our Sales and Marketing team. As an E-Commerce Executive, you will be responsible for managing marketingcampaigns, existing account management, social media platform, and building relationships to help the...


  • Greenford, United Kingdom Recruitment Genius Full time

    We are currently looking for an enthusiastic and proactive professional with a track record of delivering successful multi-channel campaigns, to join our Sales and Marketing Executive team. As an E-Commerce Executive, you will be responsible for managing marketing campaigns, existing account management, social media platform, and building relationships to...


  • Greenford, United Kingdom FERRERO Full time

    **Job Location: Greenford**: Territory **Company Description**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than...


  • Greenford, United Kingdom Directions Recruitment Specialists Full time

    we are looking for a number of people based in Greenford and doing very much sales admin / Customer service the salary is 24k to 26k **Job description**: To deal with all sales enquiries, produce quotations and transact orders **Responsibilities**: o - Handling incoming orders and processing in an accurate and timely manner within company daily...

  • Purchasing Executive

    2 weeks ago


    Greenford, United Kingdom Wholegood Full time

    **Purchasing Executive** Wholegood’s mission is to provide truly sustainable food that supports **people**, **places** and the **planet** we all live on. We aim to leave everything better than we found it. We’re a team of 150 people who are an extension of our company ethos. Since day one of Wholegood, growing the business with like-minded purpose...


  • Greenford, United Kingdom Directions Recruitment Specialists Full time

    We are looking for a Digital Marketing person **Marketing Executive** **The Role** - Campaign management on AMS (Amazon Advertising) platform. (Currently controlled by RT7) - Manage all live Amazon campaigns on a daily basis and monitor daily budget spend liaising with Account Manager. - Analyse monthly campaign statistics and use the data to create...

  • Customer Service

    2 weeks ago


    Greenford, United Kingdom POD People Full time

    It is essential you have accurate computer skills, a good, clear telephone manner and able to prioritise. The role will be Monday to Friday and with hours between 8-6pm working 8 hours a day between these hours. You must have transport related experienceand have excellent customer service and admin skills! Starting salary is £25.500k pa plus 28 days...


  • Greenford, United Kingdom FERRERO Full time

    **Job Location: Greenford**: London **.**: Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with...

  • Marketing Executive

    7 months ago


    Greenford, United Kingdom Dr-Vapes Full time

    Are you ready to join the mission of a lifetime? Dr Vapes is a rapidly growing vaping brand based in the heart of London, UK. We are on a mission to make the world smoke-free by helping smokers quit comfortably with our products that are 95% safer and enjoyed by millions of vapers worldwide. Our signature e-liquids and e-cigarettes have won over 28...


  • Greenford, United Kingdom Pertemps Heathrow Full time

    Mon-Sat 07.00-16.30 or 08.00 - 17.30 - 5 days per week **Must have held aFull UK Driving License for a minimum of 2 years with no points and preferably a Reach License (with experience), for insurance reasons must be over 21.**If no forklift licence they will accept someone that has experience as a delivery driver.** Your role is to assist the Warehouse...