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Chapter Area Lead
3 months ago
We are Direct Line Group - home to some of the country's best-known brands including Direct Line, Churchill, Greenflag and NIG. Our vision is to create a world where insurance is personal, inclusive, and a force for good, and our purpose is to help people carry on with their lives, giving them peace of mind now and in the future.
We currently have a rare opportunity to join us as a Chapter Area Lead (CAL) for Pricing and Underwriting for our Direct Line for Business (DL4B) brand
You will ensure the Chapter delivers their best possible value and work in their squads, coaching individuals to grow their skills, helping them enhance and evaluate their performance and create a fun environment. You'll bring experience of advising teams, leading by example and promoting an environment and culture of continuous improvement, experimentation, and innovation.
What you'll be doing
You will report into the Head of P&U Pricing and be responsible for the following:
- Defining professional standards and work methodology within chapter competence
- Create and develop competence within craft
- Develop & implement Agile ways of working, including promoting an Agile culture
- Work with Tribe Leads to deliver the “what” that is prioritised using the “how” of the Chapter. Work with the wider Commercial P&U leadership to align priorities and integrate working practices
- Develop the squad’s ability and willingness to identify and resolve squad level dependencies. Focus on identifying and addressing organisational level impediments to Agile
- Establish, embed and continually improve development standards, tools and frameworks across the chapter and provide technical thought leadership
- Participate in solving complex problems that require highest competency level as expert and organise consultations with necessary experts
- Help to facilitate the creation, refinement and tracking of OKRs
Specifically in relation to people leadership, you will:
- Provide leadership that creates an environment that enables others to step up rather than assume control or gather power
- Build the right capabilities and help match talent to the right roles and value-creation opportunities
- Collaborate with all Tribe and CoE leads to identify opportunities for innovation across Tribes that grow the DLG transformation
- Lead performance assessment of chapter members
- Act as a thought leader within area of expertise to guide, motivate and inspire chapter members
**Ways of Working**
Our mixed model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. This is a hybrid role and how much you'll be in the office depends on your role, we'll consider the flexible working options that work best for you.
Read our flexible working approach here.
**Benefits**
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 30 days annual leave
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Private medical cover
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
**Being yourself**:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
LI-Hybrid
LI-BB1
