Senior Billing Associate

2 weeks ago

London, United Kingdom Marken Full time

**Title**:
Senior Billing Associate

**Job Purpose**

**Main Duties and Responsibilities**:

- Serve as the first point of contact for all billing escalations, resolving issues efficiently and providing exceptional service.
- Ensure deadlines are met for key accounts, ensuring a high level of accuracy and timeliness in all billing activities.
- Perform data analysis to generate reports related to accruals and invoicing, identifying trends, discrepancies, and opportunities for improvement.
- Conduct quality control (QC) of studies, reviewing billing documentation, ensuring accuracy and adherence to established protocols.
- Conduct QC of monthly accruals, verifying the completeness and accuracy of financial data, and making necessary adjustments as required.
- Collaborate with cross-functional teams to address any billing-related concerns, providing guidance and support as needed.
- Assist with the transition of new studies, collaborating with project teams to ensure smooth billing processes for newly acquired accounts.
- Follow up on and escalate unresolved tasks or issues from other teams, working closely with cross-functional departments to address any billing-related challenges or discrepancies. The Senior Associate will play a critical role in supporting the seamless integration of new studies and resolving any outstanding issues that may arise.

These responsibilities require the Senior Billing Associate to be adaptable, proactive, and possess strong problem-solving skills.

**Requirements**:

- Bachelor's degree in finance, accounting, or a related field (or equivalent work experience).
- Proven experience in billing or finance-related roles, with a focus on accuracy and attention to detail.
- Strong analytical skills, with the ability to interpret complex data and generate actionable insights.
- Proficiency in using billing software and systems, as well as advanced knowledge of Microsoft Excel for data analysis.
- Excellent written and verbal communication skills, with the ability to effectively communicate with internal and external stakeholders.
- Ability to prioritize tasks, manage multiple deadlines, and work efficiently in a fast-paced environment.
- Strong problem-solving skills, with the ability to identify issues, propose solutions, and implement process improvements.

**Marken** is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.

**Moving Our World Forward by Delivering What Matters.**

**IND123

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