Software Support Advisor

5 days ago


Pulborough, United Kingdom 1st Choice Jobs Full time

**Software Support Advisor**
**Pulborough**
**£26-28k**
**VR/03144S**

Our client is a company committed to providing computerised solutions for businesses. They have an exciting new opportunity in their Pulborough Office for an enthusiastic and positive individual to join their growing company in the role of a Software SupportAdvisor.

**Key areas of responsibility**
- Identifying possible data and program issues
- Logging issues and queries on the call (ticket) logging system
- Reporting to the Support Services Manager
- Other ad-hoc duties

**Key skills and experience**
- Successful applicants will need to demonstrate:

- Excellent communications skills
- Commitment to providing a high level of customer service
- A positive, enthusiastic approach
- The ability to work as part of a team and under your own initiative
- The ability to work under pressure
- The ability to think logically in order to resolve client queries
- A good knowledge and understanding of Profit & Loss, bookkeeping experience
- Good organisational and time management skills.

**Training**
- Full training will be provided on the use of their products.

**Job Types**: Full-time, Permanent



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